- HP Printer User Manual

Clear jams from the print-cartridge area .......................................................................... 156
Print problems .................................................................................................................................. 157
Print-quality problems ...................................................................................................... 157
Improve print quality ........................................................................................ 157
Print-quality settings ....................................................................... 157
Identify and correct print defects ..................................................................... 158
Print-quality checklist ...................................................................... 158
General print-quality issues ............................................................ 158
Scan problems ................................................................................................................................. 163
Solve scanned-image problems ...................................................................................... 163
Scan-quality problems ..................................................................................................... 165
Prevent problems ............................................................................................ 165
Solve scan-quality problems ........................................................................... 165
Copy problems ................................................................................................................................. 166
Prevent problems ............................................................................................................. 166
Image problems ............................................................................................................... 166
Media-handling problems ................................................................................................ 167
Performance problems .................................................................................................... 169
Fax problems (fax models only) ....................................................................................................... 170
General fax problem-solve ............................................................................................... 170
Problems receiving faxes ................................................................................................. 171
Problems sending faxes .................................................................................................. 174
Voice-call problems ......................................................................................................... 175
Media-handling problems ................................................................................................ 176
Performance problems .................................................................................................... 177
Functional checks ............................................................................................................................. 178
Engine test page .............................................................................................................. 178
Drum rotation test ............................................................................................................ 178
Half self-test functional check .......................................................................................... 179
Perform a half self-test check .......................................................................... 179
Perform other checks ..................................................................................... 179
Heating element check .................................................................................................... 180
High-voltage contacts check ............................................................................................ 180
Check the print-cartridge contacts ................................................................ 180
Check the high-voltage connector assembly .................................................. 181
Service-mode functions .................................................................................................................... 182
NVRAM initialization ........................................................................................................ 182
Super NVRAM initialization .............................................................................................. 182
Secondary service menu ................................................................................................. 182
Problem-solve tools .......................................................................................................................... 184
Product information pages and reports ............................................................................ 184
Configuration page .......................................................................................... 184
Supplies Status page ...................................................................................... 184
PCL, PCL 6, or PS font list .............................................................................. 184
Demo page ...................................................................................................... 185
Usage page ..................................................................................................................... 185
Menu map ........................................................................................................................ 185
Network report ................................................................................................................. 185
Fax reports ....................................................................................................................... 186
Fax activity log ................................................................................................ 186
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