Specifications

90 Chapter 8 – Problem solving EN
TRAY 1 SIZE =
[xxxx]
The product is asking what size of media has been loaded in Tray 1. In response, you can take
either of the following actions:
● Press to accept the current media size.
● Press the down navigation arrow to change the size and then press to accept the new
size.
The product will first display the TRAY 1 TYPE=xxxx message (see the description of that
message). If you do not press any buttons in the timeout period (about 1 minute), it displays this
TRAY 1 SIZE= xxxx message.
Note
Changing the size here changes the default for Tray 1 media size in the Paper Handling menu.
TRAY 1 TYPE =
[XXXX]
The product has received a job under any of these conditions:
● The media type requested by the job is not available in the product.
● Tray 1 has been set for CASSETTE.
● Media has been placed in Tray 1 which has triggered Tray 1’s paper sensor).
If you do press any buttons, the message disappears in about 1 minute. You can take either of
the following actions:
● Press to accept the media type.
● Press the down navigation arrow to change the type and then press to accept the new
type.
Note
Changing the type here changes the default for Tray 1 media type in the Paper Handling menu. If
you do not do anything during the timeout period (about 1 minute), the product will print on the
media in Tray 1. It will also change the default for Tray 1 media type in the Paper Handling menu
to the type requested by the application that sent the job.
UNABLE TO
MOPY JOB
Memory or file system failures would not allow mopying to occur. Only one copy will be
produced.
UNSUPPORTED SIZE
IN TRAY [YY]
An external paper-handling device detected an unsupported media size. The product goes
offline until the condition is corrected.
USE [TYPE]
[SIZE] INSTEAD?
If the requested media size or type is not available, the product asks if it should use another
media size or type instead.
Press the down navigation arrow to scroll through the available types and sizes. Press to
accept the alternate type or size.
XX.YY
PRINTER ERROR
PRESS START TO
CONTINUE
A product error has occurred that can be cleared by pressing
START on the control panel.
##.00.01
SCANNER I/O
FAILURE
CHECK CABLES AND
CYCLE POWER
Communication between the printer formatter and the copy module has failed. A disconnected
cable or a failure of the copy module might have caused this communications failure.
Check the connection between the copy connect card and the IEEE-1394 cable. If the problem
persists, call for service.
##.00.02 SCANNER
I/O FAILURE
The IEEE-1394 copy connect card is not detected, either because initialization failed or because
the card is not installed. Call for service.
Control panel messages (continued)
Message Explanation or recommended action