Specifications

HP customer care service and support 107
9
Service and support
HP customer care service and support
Online services
We suggest the services listed in this section to ensure access to information about the
HP LaserJet 4100 mfp series.
World Wide Web
Printer drivers, updated HP printer software, plus product and support information can
be obtained from http://www.hp.com/lj4100mfp
.
HP service parts information CD
This CD-based parts information tool provides fast, easy access to parts information
such as pricing and recommended stocking lists for a wide range of HP products. To
subscribe to this quarterly service in the U.S. or Canada, call (1) [phone]. In Asia
Pacific, call (65) 740-4484. Parts identification and pricing information worldwide can
also be found on the World Wide Web at http:/www.hp.com/go/partsinfo
.
HP Support Assistant CD
This support tool offers a comprehensive online information system designed to provide
technical and product information about HP products. To subscribe to this quarterly
service in the U.S. or Canada, call (1) [phone]. In Hong Kong, Indonesia,
Malaysia, or Singapore, call Mentor Media at (65) 740-4477.
HP authorized resellers and support
To locate authorized HP resellers and support in the U.S, call (1) [phone]. In
Canada, call (1) [phone].
HP service agreements
In the U.S., call (1) [phone]. In Canada, call (1) [phone].
HP SupportPacks
The HP SupportPack is a packaged service agreement that upgrades the basic 1-year
warranty, and extends coverage to 5 years. HP SupportPacks are sold by HP resellers
and are available in a shrink-wrap version for a 3-year service package only (you must
register with HP to activate this service) or an electronic version for a 1-, 2-, 3-, 4-, or 5-
year service package (you can register by fax or on the World Wide Web).
For ordering and pricing details, contact your local HP reseller or visit the HP website at
http://www.hp.com/go/printerservices
for information.