- Hewlett-Packard LaserJet Printer User's Guide

EN
Chapter 4: Problem Solving 81
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alternates with
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An error occurred in an external paper handling device.
Press [Go] to clear the message. If the message will not clear, turn
the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
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An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to determine
which values have changed.
Hold down [Cancel Job] while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
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The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine
which values have changed.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
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A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
ZZZZ
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The printer detected an error. The numbers (
ZZZZ
) indicate the
specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job from
a different software application. If the job prints, go back to the first
application and try printing a different file. (If the message only
appears with a certain software application or print job, contact the
software vendor for assistance.)
If the message persists with different software applications and print
jobs, record the numbers that appear (
ZZZZ
) and contact an
HP-authorized service or support provider. (See the HP Support
pages at the front of this user’s guide.)
Printer Messages (Continued)
Message Explanation or Recommended Action