- Hewlett-Packard LaserJet Owner's Manual

ENWW Clearing jams 99

Tray 2 or tray 3 paper-feed area

Note

If paper has entered the print cartridge area, follow the instructions in

“Print-cartridge area” on page 98. It is easier to remove paper from the

print cartridge area than from the paper-feed area.

1 Slide out tray 2 or tray 3 to expose the jam.

2 Remove any misfed paper by pulling it out by the visible edge.

Make sure that all of the paper is aligned in the tray (see “Loading

tray 2 (250-sheet tray) or optional 250-sheet tray in tray 3 position”

on page 32). If tray 3 is installed, remove any misfed paper and

make sure that all of the paper is aligned in that tray.

3 If the paper is jammed in the paper-feed area and cannot be

accessed from the print-cartridge area, grasp the paper and

carefully pull it free from the printer.

4 For tray 2, push the paper down to lock the metal paper-lift plate

into place. For both trays, slide the tray back into the printer.

5 To reset the printer and continue printing, open the top cover all the

way and then close it.

Note

If the A

TTENTION light does not go out, jammed media remains inside the

printer. Check the paper-feed and rear-output areas for jams. For

printers that include a built-in duplexer (HP LaserJet 2300d printer,

HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer), check

the duplexer area.