User Guide

hp fax 1020 series
68
Clearing Paper Jams
Clearing document jams
1 Open the print cartridge doors.
2 Carefully pull the paper toward you from the bottom.
I’m having trouble receiving faxes in
TAM/FAX mode.
Make sure your OGM is as short as
possible and reduce the number of rings to
answer in TAM/FAX mode. See “Setting
the TAM/FAX Ring” on page 8.
The HP Fax makes a screeching noise
when the handset/speakerphone is used
or when an extension telephone is used
that shares the telephone line with the HP
Fax.
Both the HP Fax and another telephone
device in the same vicinity are off hook
and creating interference. Either hang up
one device or move them further apart.
If no other telephone device is off hook,
move the HP Fax so that it is not enclosed
by walls or shelves. Putting the HP Fax in
an alcove or a bookcase can cause the
sound to reflect from the walls into the
microphone. Move the HP Fax to the top of
a desk or table.
The buttons on the answering machine do
not seem to work. I cannot skip or erase a
message.
The answering machine buttons only work
when the date and time for the message is
displayed. Wait until the date and time
displays before pressing the button.
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