User Guide

Pages are skewed.
Cause Solution
The media is loaded incorrectly. Reload the media, and make sure that the side and rear
media guides are not too tight against the media stack or too
loose.
The input tray is too full. Remove some of the sheets. The main input tray can hold
up to 150-sheets of 75-g/m
2
(20-lb) bond-weight paper (or
fewer pages of heavier media), or a stack no higher than 25
mm (0.98 inch). The priority input tray can hold up to ten
sheets of 75-g/m
2
(20-lb) bond-weight paper, one sheet of
heavier media, or one envelope or card.
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the HP LaserJet Printer Family Print Media Guide.
The printed page has curls or waves.
Cause Solution
The printer is operating in humidity or temperature
conditions that are not within the recommended ranges.
Move the product to a different location.
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from
the Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close
the Printer properties dialog box.
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the HP LaserJet Printer Family Print Media Guide.
The media was in the input tray for too long. 1. Turn the stack of media over and put it back in the tray.
2. Rotate the media 180° and put it back in the tray.
Table 6-3 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 101