HP iPAQ hw6500 Mobile Messenger series Product Maintenance Guide Kudu cover 2.
430524-001.book Page i Tuesday, May 2, 2006 2:05 PM © 2006 Hewlett-Packard Development Company, L.P. iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other countries. HP iPAQ hw6500 Mobile Messenger series is Powered by Windows Mobile® 2003 Second Edition software for Pocket PC. SD Logo is a trademark of its proprietor.
430524-001.book Page iii Tuesday, May 2, 2006 2:05 PM Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . Replacing Battery Cover . . . . . . . . . . . . . Charging/Communications Port . . . . . . . . Battery Life. . . . . . . . . . . . . . . . . . . . . . . LED Lights . . . . . . . . . . . . . . . . . . . . . Determining the State of Your HP iPAQ Suspend Mode . . . . . . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . Improving Battery Life. . . . . . . . . . . . .
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430524-001.book Page 1 Tuesday, May 2, 2006 2:05 PM Welcome As a valued customer, we want you to have the best experience possible with your HP iPAQ. To receive the most from your investment, there is a minimum amount of maintenance required to maximize and prolong the performance of your product.
430524-001.book Page 2 Tuesday, May 2, 2006 2:05 PM To replace the battery cover: 1. Hold the battery cover on the right side of your HP iPAQ at a 90º angle to the device. 2. Line up the two small hooks to the corresponding holes in the battery compartment.
430524-001.book Page 3 Tuesday, May 2, 2006 2:05 PM 3. Fold over the battery cover so that it is flat on the back of your HP iPAQ. 4. Firmly press down and slide up until the battery cover clicks into place. NOTE: Be sure that you are applying even pressure to both the middle and bottom portions of the device.
430524-001.book Page 4 Tuesday, May 2, 2006 2:05 PM CAUTION: Incorrect installation can cause damage to the battery door hooks. Do not attempt to slide the door if the door hooks are caught or stuck in the SIM card tray. Sliding or forcing the door will result in damage. Do not attempt to insert the top two tabs into the unit and then press down the battery cover. This will bend and/or break the hooks on your battery cover. Do not force any part of the battery cover that isn’t fitting correctly.
430524-001.book Page 5 Tuesday, May 2, 2006 2:05 PM Charging/Communications Port The bottom of the HP iPAQ has a Charging/Communications Port, which consists of a 22-pin connector. The 22-pin connector is used to connect the HP iPAQ to a synchronization cable, cradle and the AC Charger Adapter. If the 22-pin connector becomes damaged, you will not be able to power on or communicate to the device.
430524-001.book Page 6 Tuesday, May 2, 2006 2:05 PM LED Lights Although the screen turns off after you haven’t used your HP iPAQ for a specified amount of time, your HP iPAQ never turns off unless the battery is completely depleted. The two LED lights in the top-right corner show your device’s connection status, so it is important to know what the different flashing and solid lights mean. 1 LED Indicator • Flashing Green—your HP iPAQ is in a mobile phone coverage area.
430524-001.book Page 7 Tuesday, May 2, 2006 2:05 PM Determining the State of Your HP iPAQ Your HP iPAQ has three different modes in which it operates. It is important to know what your current device mode is, in order to know when the next charging should occur. Suspend Mode In Suspend mode or “power off” state the radios remain active. Suspend mode turns off the display and backlight but continues to monitor all notifications as well as the cellular phone network (if it is available).
430524-001.book Page 8 Tuesday, May 2, 2006 2:05 PM Improving Battery Life Your HP iPAQ’s battery is used often throughout the day as it performs tasks, such as phone calls, Bluetooth connections, GPS navigation and Infrared (IR) connections; therefore, you may need to plug your device into a power supply periodically throughout the day to ensure optimal charge levels. Adjusting the following settings on your HP iPAQ improves your battery life and allows it to last as long as possible between charges.
430524-001.book Page 9 Tuesday, May 2, 2006 2:05 PM Checking Battery Charge Levels To check your battery charge level: • • • On the Today screen, the percentage of battery life still available appears under the Battery icon on the TodayPanel. From the TodayPanel on the Today screen, tap the Battery icon > Main tab. Or from the Today screen, tap Start > Settings > System tab > Power > Main tab. You can view the amount of battery power remaining for both the main battery and the backup battery.
430524-001.book Page 10 Tuesday, May 2, 2006 2:05 PM Audio Controls Your HP iPAQ has numerous audio settings and options that you can set to meet your needs. In this section, you will learn: • • How to adjust the volume on your device. How to use the earbud headset that came with your device.
430524-001.book Page 11 Tuesday, May 2, 2006 2:05 PM • When you turn on the speakerphone, be sure that you are not holding your device so that your hand is covering the speaker on the back of the device. Resetting Your Device Sometimes, when your HP iPAQ becomes unresponsive the device may have to be reset. There are two types of resets that you can perform on your device: a hard reset and a soft reset.
430524-001.book Page 12 Tuesday, May 2, 2006 2:05 PM Performing a Hard (“Full”) Reset Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM). Perform a hard reset if you are experiencing problems after you have installed a third-party application on your device. Some of these problems can include applications hanging, error messages, and the device not responding.
430524-001.book Page 13 Tuesday, May 2, 2006 2:05 PM Protecting Your HP iPAQ Display CAUTION: The screen and camera lens of your HP iPAQ are made of glass and can be damaged or broken by drops, impacts, or pressure. NOTE: HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with your HP branded product. Refer to the warranty document included with your HP iPAQ for more information.
430524-001.book Page 14 Tuesday, May 2, 2006 2:05 PM Troubleshooting your HP iPAQ Power Question Answer How do I know that my When your device is plugged into the AC adapter or charging HP iPAQ is charging? cradle, the amber LED shows and stays constant. This indicates that your device is charging. How do I know that my When your device has completed charging, the green LED shows HP iPAQ is completely and stays constant. This indicates a complete charge.
430524-001.book Page 15 Tuesday, May 2, 2006 2:05 PM Audio Question Answer My ringer is too loud or too soft. How do I adjust the ringer volume? To adjust the ringer volume, tap the Volume icon top right portion of the Today screen. Then adjust the right volume slider accordingly. Why am I unable to dial out or receive incoming phone calls? • Check to see if your SIM card is inserted in the HP iPAQ.
430524-001.book Page 16 Tuesday, May 2, 2006 2:05 PM Question How can I quickly create unique ring tones for my HP iPAQ? Answer To make a unique ring tone for your device: 1. Synchronize your device with your personal computer. 2. Copy the sound file that you want to use as a ring tone to your device in any of these formats.wav, .mid, or .wma. 3. Tap Start > Programs > File Explorer. 4. Locate the sound file that you copied to your device. 5.
430524-001.book Page 17 Tuesday, May 2, 2006 2:05 PM Question Answer Why does my backlight keep turning off? The default settings on your HP iPAQ turn off the backlight after 30 seconds of inactivity. This is the default setting to conserve your battery life. If you want the backlight to stay on for a longer period of time, increase the amount of time the backlight stays on if not in use in the backlight settings. From the Start menu, tap Settings > System tab > Backlight icon.
430524-001.book Page 18 Tuesday, May 2, 2006 2:05 PM Synchronizing Here are some common problems that users experience when using ActiveSync 3.8 to connect an HP iPAQ to a personal computer. Problem Solution I cannot connect to • Be sure you have installed Microsoft ActiveSync 3.8 on your host my computer using computer before connecting your HP iPAQ to it. To download the HP iPAQ ActivSync 3.8 and access Microsoft’s troubleshooting site go to Cradle. http://www.microsoft.
430524-001.book Page 19 Tuesday, May 2, 2006 2:05 PM For More Information If you have questions about using your HP iPAQ that have not been covered in this booklet or in the Getting Started or User’s Guide, refer to the iPAQ Handheld Forum (a message board) at www.hp.com/support/ ipaqforums. To receive further support from a qualified technical support specialist in the United States, choose from the following: • • Contact Cingular at 1.866.Cingular (1.866.246.
© 2006 Hewlett-Packard Development Company, L.P. Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S., and other countries. Windows Mobile® 2003 software for Pocket PC First Edition, April 2006. Printed in Taiwan 378869-001 cover2.