HP-UX 11i v3 March 2012 Release Notes

13 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage (http://www.hp.com/country/us/en/
wwcontact.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://www.hp.com/
country/us/en/wwcontact.html).
Subscription service
HP recommends you register your product with Subscriber's Choice at http://www.hp.com/country/
us/en/contact_us.html. (Under “Self Help,” select Subscription services.) After registering, you will
receive email notification with driver, support, and security alerts, plus software updates customized
to your HP products.
Related information
NOTE: Beginning in August 2011, the web is the primary source of technical documentation for
the HP-UX Operating Environments and HP-UX Application Software. Web delivery supports HP’s
Green Business Technology Initiative to reduce packaging and also supports HP’s goal to keep
HP-UX technical documentation up-to-date and easily accessible.
The documentation can be viewed, downloaded, and printed from the web. For pointers to HP-UX
documentation, see A Guide to HP-UX Document Collections at http://www.hp.com/go/
hpux-core-docs-11iv3.
118 Support and other resources