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HP Store Once Backup System 4900 Installation and Configuration Guide

ManualsBrandsHP ManualsStorageHP StoreOnce D2D2502i Backup System
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9. Call up HP support and ask to verify a remote support event has been received.
The HP Support person will check on the database portal that the event has been received
and will also verify that warranty/serial/part numbers are valid and under warranty (or have
valid care packs).
This completes Remote Support verification.
76 Completing the installation