HP StoreOnce VSA Deployment and Configuration Guide (TC458-96024)

Network problems
Unable to access VSA over the network when default port —eth0 goes down
Cause
Eth0 is set the as default primary IP for the StoreOnce VSA. When Eth0 goes down in the StoreOnce
VSA, Eth1 also becomes unavailable. Eth1 does not automatically get switched to the default state
when Eth0 goes down.
Solution
From the vSphere Client, access the VSA console using the ‘Open Console’ option.
Login using Admin/admin and use StoreOnce CLI commands to enable the Eth1 subnet with the
default “yes” option.
You can use the StoreOnce net set wizard, or net create config and net activate
config CLI commands. See the HP StoreOnce Backup system CLI Reference guide for more details
VLAN Tagging on Hyper-V
Do not use StoreOnce VSA CLI commands to configure VLAN tagging on Hyper-V. These do not
have an effect on the VSA. To configure the VLAN, use the Hyper-V virtual machine settings to
provide the VLAN tag id. An example is shown below. This configures the virtual machine in VLAN
with a tag id 28. Please refer to the Microsoft Hyper-V documentation for more details.
60 Troubleshooting