HP StoreOnce 2700, 4500, 4700 and 4900 Backup System User Guide

Entering and modifying entitlement information for switches
Table 44 Switch Entitlement fields
DescriptionField
The name of the IP or Host is automatically populated.IP/Host Name
The name of the HP StoreOnce product receiving remote
support is automatically populated.
Product Name
The serial number of the HP StoreOnce product receiving
remote support is automatically populated.
Serial Number
The product number of the HP StoreOnce product receiving
remote support is automatically populated.
Product Number
The serial number of the selected component that you must
enter from the warranty tag on the device.
Customer Entered Serial Number
The part number of the selected component that you must
enter from the warranty tag on the device.
Customer Entered Product Number
Select either SAID or CarePackID if you purchased one of
these extended warranties for the HP StoreOnce Backup
system or hardware components.
Entitlement Type
The ID of the Entitlement agreement.Entitlement ID
Not intended for this release. Leave blank.Custom Delivery ID
1. Click Modify on the Switch page.
2. Enter or edit the appropriate information. See Table 44 (page 141) for an explanation of the
fields.
3. Click OK.
Status page
This page displays the remote support availability status of the proxy and enterprise servers,
indicates if the product models and hardware product numbers have been entered, and indicates
if the device is registered successfully. A red icon indicates a problem with one of those issues. In
addition, a warning appears in red at the bottom of the page if there is a problem with the feature.
Status page 141