3.02.2a HP StoreEasy Storage Release Notes (B7E02-96054, October 2013)

Workarounds
When accessing Pool Manager after installing the 3.02.2a service release, the following error message
is displayed: 0x20006005 Could not find ROM Check Library (pssver.dll), this
is required to find pool template for any enclosure.
To resolve this issue, close the Initial Configuration Tasks (ICT) window and uninstall HP StoreEasy
Pool Manager using Control Panel. Reinstall the service release.
Determining the current version
To determine whether you should install the service release, verify the QR version that is running on
the StoreEasy system:
1. Log in to the server blade.
2. Open a command window.
3. Enter the reg query command as shown in the following example:
C:\> reg query HKLM\Software\Wow6432Node\Hewlett-Packard\StorageWorks
Output similar to the following is displayed:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Hewlett-Packard\StorageWorks\QuickRestore
BASE REG_SZ 2.1.0.30
QRVersion REG_SZ 3.02.1a.123
A QRVersion that is less than the version listed in this document
indicates you are running an older version of the StoreEasy software.
Upgrading to the latest version is recommended.
NOTE: The QR version corresponds to the version of the System Recovery DVD that was shipped
with the StoreEasy system. The System Recovery DVD is periodically updated. If you must perform a
system recovery, you may want to check for a more recent version available on the web. See the
administrator guide for your model for more information about system recovery.
Backing up recipients for Alerts and Email
NOTE: Follow the instructions in this section only if you are performing a partial service release
installation on the HP StoreEasy 5000.
If you have configured the StoreEasy 5000 software for Alert Email Notifications, you must back up
the defined recipients file before installing the service release. If you do not back up the defined
recipients file, the settings will be lost and the Alerts and Email snap-in will not be properly configured.
To determine if there are defined recipients for Alerts and Email:
NOTE: This also applies for the SR.
1. Depending on the version you are currently running, do one of the following:
• If you previously installed 3.02.0a or 3.00.1a (full service release version of 3.00.1a.51.exe),
open the HP StoreEasy Tools folder on the desktop and select Alerts and Email.
If there are recipients listed, continue with the following steps to back up the file.
• If you are running 3.00.0a or previously installed the partial service release version for
3.00.1a (3.00.1a.51.exe), open Server Manager and select the System Manager and then
select Alerts and Email.
2. Copy the SMTPRecipients.txt file from C:\Program Files\Hewlett Packard\HP
Server Manager Snap-In\logs\ to a temporary directory (for example, C:\temp).
3. Upgrade the StoreEasy software.
8 Workarounds