6.3 HP IBRIX X9720/StoreAll 9730 Storage Administrator Guide (AW549-96073, June 2013)

NOTE: Configuring Phone Home enables the hp-snmp-agents service internally. As a result, a
large number of error messages, such as the following, could occasionally appear in
/var/log/hp-snmp-agents/cma.log:
Feb 08 13:05:54 x946s1 cmahostd[25579]: cmahostd: Can't update OS filesys
object: /ifs1 (PEER3023)
The cmahostd daemon is part of the hp-snmp-agents service. This error message occurs because
the file system exceeds <n> TB. If this occurs, HP recommends that before you perform operations
such as unmounting a file system or stopping services on a file serving node (using the
ibrix_server command), you disable the hp-snmp-agent service on each server first:
service hp-snmp-agents stop
After remounting the file system or restarting services on the file serving node, restart the
hp-snmp-agents service on each server:
service hp-snmp-agents start
Prerequisites
The required components for supporting StoreAll systems are preinstalled on the file serving nodes.
You must install HP Insight Remote Support on a separate Windows system termed the Central
Management Server (CMS):
• HP Insight Manager (HP SIM). This software manages HP systems and is the easiest and least
expensive way to maximize system uptime and health.
• Insight Remote Support Advanced (IRSA). This version is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch,
and proactive service support. IRSA and HP SIM together are referred to as the CMS.
• The Phone Home configuration does not support backup or standby NICs that are used for
NIC failover. If backup NICs are currently configured, remove the backup NICs from all nodes
before configuring Phone Home. After a successful Phone Home configuration, you can
reconfigure the backup NICs.
The following versions of the software are supported.
• HP SIM 6.3 and IRSA 5.6
• HP SIM 7.1 and IRSA 5.7
IMPORTANT: Keep in mind the following:
• For each file serving node, add the physical user network interfaces (by entering the
ibrix_nic command or selecting the Server > NICs tab in the GUI) so the interfaces can
communicate with HP SIM.
• Ensure that all user network interfaces on each file serving node can communicate with the
CMS.
IMPORTANT: Insight Remote Support Standard (IRSS ) is not supported with StoreAll software
6.1 and later.
For product descriptions and information about downloading the software, see the HP Insight
Remote Support Software web page:
http://www.hp.com/go/insightremotesupport
For information about HP SIM:
http://www.hp.com/products/systeminsightmanager
For IRSA documentation:
http://www.hp.com/go/insightremoteadvanced-docs
Configuring HP Insight Remote Support on StoreAll systems 37