6.2 HP IBRIX 9300/9320 Storage Administrator Guide (AW549-96049, December 2012)

A Modular Storage Array (MSA) unit should be discovered with its IP address. Once discovered,
locate the Entitlement Information section of the Contract and Warranty Information page and
update the following:
◦ Enter 9000 as the Custom Delivery ID
◦ Select the System Country Code
◦ Enter the appropriate Customer Contact and Site Information details
• Contract and Warranty Information
Under Entitlement Information, specify the Customer-Entered serial number, Customer-Entered
product number, System Country code, and Custom Delivery ID.
NOTE: For storage support on 9300 systems, do not set the Custom Delivery ID. (The MSA is an
exception; the Custom Delivery ID is set as previously described.)
Verifying device entitlements
To verify the entitlement information in HP SIM, complete the following steps:
1. Go to Remote Support Configuration and Services and select the Entitlement tab.
2. Check the devices discovered.
NOTE: If the system discovered on HP SIM does not appear on the Entitlement tab, click
Synchronize RSE.
3. Select Entitle Checked from the Action List.
4. Click Run Action.
5. When the entitlement check is complete, click Refresh.
NOTE: If the system discovered on HP SIM does not appear on the Entitlement tab, click
Synchronize RSE.
28 Getting started