HP StorageWorks Command View XP Advanced Edition Device Manager Agent Installation and Configuration Guide (December 2005)

Contents 4
4-2 Troubleshooting Solaris™, AIX
®
, HP-UX, and Linux
®
Systems ................................................................ 68
4-2-1 Errors in a Cluster Environment (in AIX
®
)....................................................................................... 71
4-3 Troubleshooting Windows
®
2000 and Windows Server™ 2003 Systems................................................. 71
4-3-1 If the Device Manager Agent has not Started the Process Automatically ...................................... 71
4-3-2 If HiScan Fails ................................................................................................................................ 72
4-3-3 If Host Information does not Update............................................................................................... 72
4-4 Device Manager Agent Log Files .............................................................................................................. 73
4-4-1 Error Log Files................................................................................................................................ 73
4-5 Calling the Support Center ........................................................................................................................ 73
Acronyms and Abbreviations
Index