DCFM Enterprise User Manual (53-1001775-01, June 2010)

DCFM Enterprise User Manual 167

53-1001775-01

Capturing technical support information

The Technical Support Information tab of the SMC allows you to capture technical support

information for the Management application as well as the configuration files for all switches in

discovered fabrics. This information is saved in a zip file in a location that you specify.

To capture technical support information, complete the following steps.

1. Select the Technical Support Information tab (Figure 73).

FIGURE 73 Technical Support Information tab

2. Click Browse to select the path where the supportShow data will be saved.

If you do not specify an output path, the Management application automatically saves the data

to the Install_Home/support directory.

NOTE

For Linux systems, you cannot have blank spaces in the output path (target directory). If the

output path contains blank spaces, the supportShow files are not complete.

3. Click Capture.

A confirmation message displays when the capture is complete.

4. Click OK.