DCFM Enterprise User Manual (53-1001775-01, June 2010)

120 DCFM Enterprise User Manual

53-1001775-01

Assigning an event filter to a call home center

Event filters allow call home center users to log in to a Management server and assign specific

event filters to the devices. This limits the number of unnecessary or ‘acknowledge’ events and

improves the performance and effectiveness of the call home center.

You can only select one event filter at a time; however, you can assign the same event filter to

multiple devices or call home centers. When you assign an event filter to a call home center, the

event filter is assigned to all devices in the call home center. For more information about Call Home

events, refer to Appendix B, “Call Home Event Tables”.

NOTE

You cannot assign an event filter to a call home center that does not contain devices.

To assign an event filter to a call home center, complete the following steps.

1. Select Monitor > Event Notification > Call Home.

The Call Home dialog box displays.

2. Select the event filters you want to assign in the Call Home Event Filters table.

3. Select the call home centers to which you want to assign the event filters in the Call Home

Centers table.

4. Click the right arrow button.

The selected event filters are assigned to the selected call home centers.

5. Click OK to close the Call Home dialog box.

Assigning an event filter to a device

To assign an event filter to a device, complete the following steps.

1. Select Monitor > Event Notification > Call Home.

The Call Home dialog box displays.

2. Select the event filter you want to assign in the Call Home Event Filters table.

For more information about Call Home events, refer to Appendix B, “Call Home Event Tables”.

3. Select one or more devices to which you want to assign the event filter in the Call Home

Centers table.

4. Click the right arrow button.

The selected event filter is assigned to the selected devices. The event filter displays beneath

the specified device or all of the devices under the specified call home center.

5. Click OK to close the Call Home dialog box.