HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)

Figure 88 Operations: Magazines page
NOTE: To manually release a magazine, see “Releasing the magazines manually” (page 159).
However, this manual process should only be used if the magazine cannot be released using the
OCP or RMI.
Support
CAUTION: Some RMI operations take the device offline. This inactive mode can interfere with
host-based application software, causing data loss. Ensure that the device is idle before attempting
to perform any remote operations that take it offline.
Performing general diagnostics
Use the Support: General Diagnostic page to run general tests to verify the usability and reliability
of the device. Select the test and enter the number of test cycles before starting the test. To cancel
the test early, click on the Stop button.
Figure 89 Support: General Diagnostic page
The available tests are:
• Demo — moves cartridges from the slots to the drives and back. At the end of the test the
cartridges are returned to their original slots.
• Slot to slot — shuffles the cartridges between slots to exercise the robot. At the end of the test
the cartridges are NOT returned to their original slots.
The demo and slot to slot test are intended to show the device operating. For service and diagnostics,
execute the wellness test from the OCP. See “The wellness test” (page 160).
HP Service - Service restricted
The Support: HP Service page page can only be accessed by service personnel to execute detailed
tests on the different components of the device or special read/write diagnostics on the drives.
96 Operating the tape library