HP Interface Manager and Command View for Tape Libraries 3.7 User Guide

TIP: Click a column title to sort by that column. Click the column title again to sort in the
reverse order.
• Timestamp—Time that the alert was recorded.
• Alert Description—Brief description of the alert.
• Source—Device that triggered the alert.
• Severity—Displays one of the following icons indicating the type of the alert:
◦ Critical—May prevent normal operations of the library and must be addressed
immediately
◦ Warning—Does not require immediate attention but should be addressed as soon
as possible
◦ Information—Presents information the user should be aware of but does not require
immediate attention
3. If the message is truncated, double-click an alert.
NOTE: Alerts may be triggered for certain drive and tape conditions when a support ticket is
requested by the user, or if proactive log retrieval is enabled. The drives are checked for these
conditions and associated alerts whenever a drive unloads a tape. The following list describes
these alert conditions:
• Warnings or errors generated from device analysis, which will show drive or tape problems
identified by looking at the drive logs.
• Temperature problems identified for either the drive or tape.
• Excessive drive usage, including load/unload life, head life, and reposition life.
• Write quality problems.
• Read quality problems.
• Excessive media usage, including read/write life and load/unload life.
For write/read quality and usage issues, the severity of the alert triggered will depend on the level
of the issue. The alert description will include any recommended service actions.
40 Command View TL GUI