HP StorageWorks 1500 Modular Smart Array maintenance and service guide (356606-002, October 2006)

Message Type
Description Action
48 REDUNDANCY
HALTED FIRMWARE
CLONED
Informational
Both array controllers
must run the same version
of firmware for them to
successfully enter redundant
mode. A process called
firmware cloning has been
successfully completed in
order to make them both
the same firmware level.
The standby array controller
is restarted automatically so
they can attempt to achieve
redundancy again.
49 REDUNDA
NCY
FAILED FIR
MWARE
LOCKUP
Error
While eith
er attempting
to enter r
edundant mode
or alread
yoperatingin
redundan
tmode,one
of the ar
ray controllers
encount
ered a critical
conditi
on resulting in
a firmware lockup.
Redundancy is disabled at
this time.
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it, ensuring that it is
fully se
ated in the chassis.
If this d
oes not resolve the
issue, w
ait until downtime
is avai
lable. Power off the
MSA, re
move both array
contro
llers, and reinsert
them,
ensuring they are fully
seate
dinthechassis.
Shoul
d the issue persist,
conta
ct HP support.
50 REDUNDANCY
FAILED OUT OF
MEMORY
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one of the
array controllers failed to
allocate required memory.
Redundancy is disabled at
this time.
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
51 REDUNDANCY
FAILED I/O REQUEST
ERROR
Error
While either attempting
to enter redundant mode
or already operating in
redundant mode, one
of the array controllers
encountered an error while
sending I/O between the
two array controllers over
the communication channel
between them. Redundancy
is disabled at this time.
If the MSA is currently
involved in host I/O, remove
the standby array controller,
wait 10 seconds, and then
reinsert it, ensuring that it is
fully seated in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, and reinsert
them, ensuring they are fully
seated in the chassis.
Should the issue persist,
contact HP support.
maintenance and service guide
43