HP StorageWorks 1000 Modular Smart Array maintenance and service guide (257547-003, October 2006)

b. Make copies of important data, if possible.
c. Replace any failed hard drives and allow the Automatic Data Recovery (ADR) process to rebuild
the data onto replacement drives.
d. After failed hard drives have been replaced, fault tolerance may again be compromised. If so,
power cycle the system, and if the #02 or #04 ENABLE VOLUME LCD message is displayed,
press the right push button to re-enable the LUNs.
7. If using the ACU:
a. Open the ACU and highlight the faulted LUN (shown with a red drive symbol.)
b. Select Re-enable Failed Logical Drive.
c. RepeatstepaandbforeachfaultedLUN.
d. Save the configuration and then exit the ACU.
8. If using the MSA-CLI:
a. Open the MSA-CLI and enter the show units command to display information about all of
the LUNs associated with the MSA.
b. Enter accept units to enable all faulted LUNs.
c. Enter show units to verify the status of the LUNs.
d. Exit the MSA-CLI.
9. Remember that data loss may have occurred and data on the LUN is suspect.
Best practices when replacing hard drives
Before replacing a degraded hard drive consider the following:
• Open HP-
SIM and inspect the Error Counter window for each physical drive in the same array to
confirm that no other drives have any errors. For details, see the HP-SIM documentation on the
Management CD.
• Be sure
that the array has a current, valid backup.
• Usereplacementdrivesthathaveacapacityatleastasgreatasthatofthesmallestdriveinthearray.
The controller immediately fails drives that have insufficient capacity.
• In systems that use external storage enclosures, be sure that the server is the firstunittobepowered
down a
nd the last to be powered back up. Taking this precaution ensures that the system does not
erron
eously mark the drives as failed when the server is powered up.
• When a hot-pluggable hard drive is inserted, all disk activity on the array is paused while the new
hard drive is spinning up (approximately 10 seconds). If the hard drive is inserted while power is on,
in a fault-tolerant configuration, data recovery onto the replacement hard drive begins automatically
(indicated by the blinking online LED).
• Some
times, a hard drive that has previously been failed by the controller may seem to be operational
after the system is power-cycled, or (for a hot-pluggable drive) after the hard drive has been removed
and reinserted. However, continued use of such marginal hard drives may eventually result in data
loss. Replace marginal hard drives as soon as possible.
• Bac
k up all data before removing hard drives or changing configurations.Failuretodosocouldresult
in
permanent loss of data.
• Remove only hard drives that have been failed or marked as degraded by the controller.
To minimize the likelihood of fatal system errors, take these precautions when removing failed drives:
• Do not remove a degraded hard drive if any other member of the array is offline (the online LED is off).
Ex
ceptions:
• WhenRAID1+0isused,drivesaremirroredinpairs.Severaldrivescanbeinafailedcondition
simultaneously (and they can all be replaced simultaneously) without data loss, as long as no two
failed drives belong to the same mirrored pair.
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