HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS 3.110) (5697-8108, March 2009)

1. On the management server, open a command window.

2. Enter the following command to stop ISEE:

C:\>DESTA ISEE OFF

3. Enter the following commands to stop and restart RSS:

C:\>net stop desta_service

C:\>net start desta_service

4. Enter exit.

Step 3. Clearing storage system passwords

Estimated time to complete: 10–15 minutes

If you use passwords on the HSV controllers, use the following procedure to clear them.

NOTE:

When you clear a system password on the controller, you must also disable password access to the

storage system in HP Command View EVA. The two work in conjunction with one another.

Clearing the password on the Operator Control Panel (OCP)

Clearing the password requires access to the storage system. The OCP is located on the front of each

controller.

Using the following procedure to clear the password on the storage system controllers. The password

can be cleared from either controller.

1. Press four times to scroll to the System Password menu.

Press to display Change Password.

3. Press to scroll to Clear Password.

Press to display Clear Password.

5. Press Enter to clear the password.

The Password cleared message will be displayed.

The password is cleared. The system automatically returns to the default display (WWID).

Disabling password access in HP Command View EVA

Estimated time to complete: 10 minutes

To disable password access to a storage system in HP Command View EVA:

NOTE:

You will need to know the World Wide Name (WWN) of the storage system to disable password

access.

Upgrading the Enterprise Virtual Array42