HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS 3.110) (5697-8108, March 2009)

Upgrading controller firmware ............................................................................................. 43
Step 6. Upgrading disk drive firmware ........................................................................................ 48
Upgrading the firmware ...................................................................................................... 49
Upgrading firmware on an individual disk ............................................................................. 52
Step 7. Entering storage system passwords ................................................................................... 52
Entering the password on the OCP ....................................................................................... 52
Enabling password access in HP Command View EVA ............................................................ 53
Step 8. Resuming storage system operation .................................................................................. 54
4 Downgrading the Enterprise Virtual Array ............................................ 55
Downgrading the Enterprise Virtual Array to 3.028 ....................................................................... 55
5 Troubleshooting ............................................................................... 57
Solving HP Command View EVA problems (Step 1) ....................................................................... 57
General HP Command View EVA troubleshooting tips ............................................................. 57
Troubleshooting HP Command View EVA with a management server ........................................ 58
Troubleshooting specific HP Command View EVA errors .......................................................... 58
View is not set or view list is null .................................................................................... 58
HTTP status 404, not found or status 503, no service ........................................................ 59
Unknown storage system ............................................................................................... 60
No storage systems found ............................................................................................. 60
Solving security credentials configuration problems ................................................................. 61
Access control ............................................................................................................. 62
Solving problems selecting a storage system (Step 2) ..................................................................... 62
Solving problems disabling DR group failsafe mode (Step 3) .......................................................... 63
Solving problems downloading the system software file (Step 6) ...................................................... 63
Invalid firmware image file (Status code 21006) .................................................................... 63
Bad image header (Status code 65) ..................................................................................... 64
Solving problems if the storage system does not come back online (Step 10) .................................... 64
Solving problems with multiple resynchronizations (Step 10) ........................................................... 65
Index ................................................................................................. 67
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