HP StorageWorks 1/8 Tape Autoloader User and Service Guide (August 2005)

1/8 Tape Autoloader User and Service Guide 49
• Compatibility: Ensure that the autoloader is compatible with the SCSI host adapter and backup
application you plan to use. For a list of compatible SCSI adapters and application software,
check with your SCSI host adapter manufacturer, backup application vendor, or the HP support
website at www.hp.com/support
.
NOTE: The host bus adapter for the 1/8 Ultrium 232, Ultrium 448, Ultrium 460, Ultrium 960 and
SDLT 320 Tape Autoloaders should be SCSI-3 LVDS. A single-ended SCSI host bus adapter will
severely degrade performance. Also, if there are any SE devices on the same SCSI bus, the entire
SCSI bus will negotiate down to SE speed and severely degrade performance.
• SCSI Host Adapter Installation: Verify that your SCSI host adapter is installed correctly. Refer to
the manual that came with your SCSI host adapter for installation and troubleshooting
instructions. Pay particular attention to any steps describing the settings of various jumpers
and/or switches on the host adapter, if applicable. Make sure that the host adapter is properly
seated in the motherboard slot and the operating system correctly detects the host adapter.
Make sure that the proper device driver is installed for the SCSI host adapter.
• Backup Application Installation: Refer to the documentation included with your backup
application for instructions on how to verify proper installation. Some backup software
packages require an additional module to communicate with the autoloader robotics.
• Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for
the autoloader. Contact your support representative for more information.
NOTE: Many backup applications use their own drivers for the autoloader and drive. Before
installing a driver, make sure it will not conflict with the software.