Brocade Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 (53-1002751-01, March 2013)

Fabric OS Troubleshooting and Diagnostics Guide 47
53-1002751-01
Configuration upload and download issues
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• On a Virtual Fabrics-enabled switch, you do not have the chassis role permission set on your
user account.
Implement one change at a time, then issue the command again. By implementing one change at a
time, you are able to determine what works and what does not work. Knowing which change
corrected the problems help you to avoid this problem in future endeavors.
Symptom The configuration download fails.
Probable cause and recommended action
If the configuration download fails, It may be because of one or more of the following reasons:
• The FTP or SCP server’s host name is not known to the switch.
Verify with your network administrator that the switch has access to the FTP server.
• The USB path is incorrect.
If your platform supports a USB memory device, verify that it is connected and running. Verify
that the path name is correct. It should be the relative path from
/usb/usbstorage/brocade/configdownload or use absolute path.
NOTE
Root access is required to see the above path.
• The FTP or SCP server’s IP address cannot be contacted.
Verify that you can connect to the FTP server. Use your local PC to connect to the FTP server or
ping the FTP server.
• There was a reason to disable the switch.
Note, however, that you must disable the switch for some configuration downloads. For more
information on how to perform a configuration download without disabling a switch, refer to the
Fabric OS Administrator’s Guide.
• You do not have permission on the host to perform configuration download.
There may be some restrictions if you are using Admin Domains or Role-Based Access Control.
For more information on these types of restrictions, refer to the Fabric OS Administrator’s
Guide.
• The configuration file you are trying to download does not exist on the host.
• The configuration file you are trying to download is not a switch configuration file.
• If you selected the (default) FTP protocol, the FTP server is not running on the host.
• The configuration file that you are trying to download uses incorrect syntax.
• The username and password are incorrect.
Symptom The switch reboots during the configuration download.
Probable cause and recommended action
If you are issuing the command with the -vf option, the rebooting is normal. You can continue with
the instructions. Otherwise issue the command again as follows:
1. Enter the configDownload -vf command to download Virtual Fabrics-related data. This causes
both CPs to reboot.
2. Enter the configDownload command, without the -vf operand, to download the regular
configuration data. This step does not cause a reboot.