9.5 HP P4000 SAN Solution Software Release Notes (AX696-96235, September 2012)
Table Of Contents
- HP P4000 SAN Solution Software Release Notes
- Updated software components in this release
- Supported upgrade paths
- Description
- Platforms supported for this release
- Languages
- Announcing Microsoft Windows Server 2012 support with HP LeftHand SAN/iQ software version 10.0 (releasing in late Fall 2012)
- Enhancements
- Fixes
- Prerequisites
- Version requirements
- Upgrading the SAN
- Upgrade planning
- Performing the upgrade
- Using Advanced upgrades
- Upgrading software in an offline environment
- Upgrading using an offline directory
- Upgrading when using the HP P4000 Application Integration Solution Pack
- HP P4000 Application Integration Solution Pack compatibility with SAN/iQ software
- Upgrading the HP P4000 Application Integration Solution Pack
- Upgrading the HP P4000 DSM for MPIO
- Upgrading the Application Aware Snapshot Manager (was VSS Provider)
- Online Upgrades troubleshooting
- Best practices
- Upgrading management groups with Remote Copy associations
- Increase the size of the OS disk on both VSAs (ESX) and Failover Managers (ESX) if upgrading from pre-8.5 version
- Verify management group version
- How to verify management group version
- To install the SNMP MIBs
- Retaining snapshot if an SRA operation takes longer than 30 minutes
- Configuring SRM and vCenter servers for the VmImageConsistency feature
- When using the P4000 SRA for SRM, configure the server IQN even when using CHAP authentication
- Compatibility/interoperability
- Mixed SAN/iQ software versions in management groups
- Workarounds
- While cross–version Remote Copy is occurring from 9.x to 8.5 management groups, if the copying halts because of Cluster full, the CMC shows the Error Message - "See Alarms Window," although the 8.5 management group does not have Alarms
- IQN names and uppercase letters
- CMC on Windows 2008 is unable to auto discover storage systems if firewall is on
- Application-managed snapshots will not work if the Windows server running VirtualCenter Server is not in the domain
- 9.5 Online Help is missing translated graphics in Spanish
- To ensure desired system settings are retained after the 9.5 upgrade, use Copy Configuration before upgrading
- Blank windows when installing CMC on HPUX11
- CMC install and uninstall wizards contain special characters such as question marks
- SNMP clients and multi-byte characters
- CHAP name in multi-byte characters requires server to be configured with the IQN name
- Safe to Remove status shows Yes to all drives when two drives need to be rebuilt in Raid 6
- In rare situations, creating a bond may result in an event notice
- An error occurs when an application-managed snapshot is created during NIC failover on an application server
- Intermediate VMware snapshots are not deleted when a timeout error occurs
- HP Technical Support
• NSM 2060 G2
• HP LeftHand P4300
• HP LeftHand P4500
• HP P4300G2
• HP P4500G2
Verify the controller by navigating to the Diagnostics category and refreshing the Hardware Information
report. The controller is listed in the Controller/Cache Items category.
Do not pull any drives from the array while RAID 6 is rebuilding.
In rare situations, creating a bond may result in an event notice
Due to timing issues in the software, after you create a new bond you may get the event notice “NIC
Motherboard:Port2=down.” You can safely ignore this event.
An error occurs when an application-managed snapshot is created during NIC failover
on an application server
If an application-managed snapshot is created while a NIC failover is in progress on an application
server, the following error may display in the Windows event log:
App-Managed SS Failed: Could not get list of volumes on server
Wait until the NIC failover has completed. Application-managed snapshots should then resume
successfully.
Intermediate VMware snapshots are not deleted when a timeout error occurs
The process of creating an application-managed snapshot for a VMware volume involves creating
snapshots for all virtual machines on the volume, creating the SAN/iQ snapshot, and deleting the
intermediate virtual machine snapshots. If a timeout error occurs when the snapshot is being created
(this can occur if a virtual machine is busy), the snapshot will still be created, but the intermediate
virtual machine snapshots will not be deleted.
You can determine if this issue occurred by reviewing the event log. Error messages such as “failed
to create application-managed snapshot” or “failed to create snapshots for one or more VMs” will
display. Also, the Application Aware Snapshot Manager will not indicate that snapshots were deleted.
To resolve the issue, you must delete the intermediate snapshots manually.
HP Technical Support
For technical support, call 1-800-633-3600, then say “LeftHand Solutions” at the voice prompt.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
You can find more information about the HP P4000 products from the Manuals page of the HP Business
Support Center website:
http://www.hp.com/support/manuals
16 HP Technical Support