10.5 HP StoreVirtual Storage User Guide (AX696-96269, March 2013)

• A description of the test
• Pass / fail criteria
NOTE: Available diagnostic tests depend on the storage system.
For VSA, only the Disk Status Test is available.
Table 32 Example list of hardware diagnostic tests and pass/fail criteria
Fail criteriaPass criteriaDescriptionDiagnostic test
Fan is faulty or missingFan is normalChecks the status of all fans.Fan Test
Supply is faulty or missingSupply is normalChecks the status of all
power supplies.
Power Test
Temperature is outside
normal operating range
Temperature is within normal
operating range
Checks the status of all
temperature sensors.
Temperature Test
Cache is corruptCache is normalChecks the status of the disk
controller caches.
Cache Status
The BBU is charging, testing
or faulty
The BBU is normal and not
charging or testing
Checks the status of the
battery backed-up cache.
Cache BBU Status
The BPS is charging or faultyThe BPS is normal and not
charging
Checks the status of cache
module backup power
source.
Cache BPS Status
One or more drives are
missing
All disk drives are presentChecks for the presence of
all disk drives.
Disk Status Test
The temperature is outside
normal operating range
The temperature is within
normal operating range
Checks the temperature of
all disk drives.
Disk Temperature Test
Warning or Failed if one or
more drives fails health test
All drives pass health testS.M.A.R.T. (Self-Monitoring,
Analysis, and Reporting
Disk SMART Health Test
Technology) is implemented
in all modern disks.
The report was not
generated
The report was successfully
generated
Generates a drive health
report.
Generate SMART logs (for
analysis contact Customer
Support)
The report was not
generated
The report was successfully
generated
Generates a drive health
report.
Generate DSET Report &
Perc Event Logs (for analysis
contact Customer Support)
The report was not
generated
The report was successfully
generated
Generates a drive health
report.
Generate Platform or HP
Diagnostic Report (for
analysis contact Customer
Support)
The logs were not generatedThe logs were successfully
generated
Generates IBM Support logs
when requested by Customer
Support.
Generate IBM Support logs
(for analysis contact IBM
Support)
Generating a hardware information report
Hardware information reports display statistics about the performance of the storage system, its
drives and configuration. Statistics in the hardware reports are point-in-time data, gathered by
clicking the Refresh button on the Hardware Information tab.
1. Select the Hardware Information tab.
2. On the Hardware table, select Click to Refresh to obtain the latest hardware statistics.
Generating a hardware information report 101