HP StorageWorks MSL6000 series tape library user guide 231910-009 Part number: 231910-009 Eighth edition: February 2008
Legal and notice information © Copyright 2003-2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents About this guide . . . . . . . . . . . . . . . Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document conventions and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Magazine Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the Remote Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Move Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Declaration of Conformity for products marked with the FCC logo, United States only.. . . . . . Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canadian notice (Avis Canadien). . . . . .
Environmental (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Safety and Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 C Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 8 Drive 0 bus ID data field screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Reserved slot locations, SDLT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Reserved slot locations, Ultrium (MSL6030). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 Tables 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Library configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 SCSI configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Drive configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Functions screen . . . . . .
About this guide This guide provides information about: • Becoming familiar with library components. • Installing the library. • Configuring the library. • Operating the front panel. • Using the remote management interface. • Performing maintenance procedures. • Troubleshooting the library.
Document conventions and symbols Table 1 Document conventions Convention Element Medium blue text: Figure 1 Cross-reference links and e-mail addresses Medium blue, underlined text (http://www.hp.
HP technical support Telephone numbers for worldwide technical support are listed on the HP web site: http://www.hp.com/support/. Collect the following information before calling: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Applicable error messages • Operating system type and revision level • Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored.
1 Introduction Designed for backup operations with high-end networks and high-performance servers, the HP StorageWorks MSL 6000 Series tape libraries are the next generation performers in high-volume backup and archival service. The libraries also feature high availability, maximum storage density, and easy serviceability. The library SCSI interface-to-host system supports Low Voltage Differential (LVD).
NOTE: Two-drive models are 8.75 in (22.23 cm) in height, sometimes referred to as 5U. Four-drive models are 17.50 in (44.45 cm) in height, sometimes referred to as 10U. Any MSL Series tape library can operate as a standalone unit or can be installed in a rack to form a larger integrated multi unit library configuration. MSL6030/MSL6026 libraries contain up to two tape drives, two removable tape cartridge magazines, and robotics capable of random or sequential tape cartridge operation.
1 Tape Drive 0 3 Tape Drive 2 2 Tape Drive 1 4 Tape Drive 3 Figure 1 Library tape drive locations CAUTION: It is critical to ensure that the media you use matches the format of your tape drive. Cleaning cartridges and formatted data cartridges are unique for each drive technology. Damage may occur if inappropriate media is used in tape drives. NOTE: If using mixed media, ensure your software application supports it.
Table 2 Ultrium Tape Drive Capacity and Data Transfer Rate Drive Model Data Capacity Sustained Data Transfer Rate Ultrium 460 200 GB (native) 30 MB/sec (216 GB/hour) 400 GB (compressed) 60 MB/sec (432 GB/hour) 400 GB (native) 80 MB/sec (576 GB/hour) 800 GB (compressed) 160 MB/sec (1152 GB/hour) 800 GB (native) 120 MB/sec (864 GB/hour) 1600 GB (compressed) 240 MB/sec (1728 GB/hour) Ultrium 960 Ultrium 1840 NOTE: Compressed capacity assumes a 2:1 compression ratio.
Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library. Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup. CAUTION: Always discard damaged tape cartridges. If a defective tape cartridge is loaded into a tape drive, it may in turn damage the drive, potentially requiring drive replacement.
SDLT Tape Cartridges NOTE: In addition to the information provided in this manual, refer to the documentation provided with your media for more information. CAUTION: SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for SDLT. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges, and properly formatted data cartridges.
Magazines MSL Series tape libraries contain two or four removable tape cartridge magazines that are accessible through the front doors (see Figure 3). 1 2 1 1 2 2 1 Left Magazine(s), with integrated mail slot 2 Right Magazine(s) Figure 3 Library magazines Looking from the front of the library, each left tape magazine includes a mail slot, which is accessible when that magazine door is open.
Power Supplies MSL Series tape libraries support one or two power supplies depending upon the model (see Figure 4). These auto-ranging power supplies are capable of using any nominal AC voltage between 100 VAC and 240 VAC power, at 50 Hz or 60 Hz. Power to the library is supplied through AC connectors at the rear panel of each power supply receiver.
Robotics MSL Series tape library robotics consist of a cartridge shuttle, motor hardware, motor drives, and other support electronics (see Figure 5). The four-drive models also contain a vertical axis mechanism that enables the robotics to travel between the upper and lower tape cartridge magazines. These robotics are capable of picking and placing tapes throughout a 180-degree arc that consists of the tape drives, tape cartridge magazines, and an optional Pass-Through Mechanism (PTM).
procedures will be included with the replacement. In two-drive models, the library controller board cannot be removed. . 1 Library Controller Board 2 Factory-Defined Accessory PCI Slots (up to 5) Figure 6 Library controller board NOTE: 24 Introduction The library controller board is not removable in two-drive libraries.
NOTE: For MSL Series libraries, the library controller board must be installed in the right-hand slot of the card cage area (upper card cage area for the four-drive models). The remaining slots on the library do not support the connections that are required for the library controller board to operate correctly. .
NOTE: The library controller board must be installed in the right slot of the card cage area (upper card cage area for the four-drive models). 1 Library Controller Board 2 Optional Embedded Fibre Channel Board 3 Factory-Defined Accessory PCI Slots (up to 5) Figure 8 Library card cages Embedded Network Storage Router (Optional) Some library models ship with an optional embedded Network Storage Router in the slot next to the library controller board.
1 2 1 Viewing Window 2 GUI Touch Screen 3 Library Status LED 3 Figure 9 Library front panel Multi Unit Library Systems MSL Series tape libraries can be stacked in a scalable combination with additional two-drive and four-drive models to form a multi unit library configuration. Through use of a rear-mounted Pass-Through Mechanism (PTM), all libraries in a multi unit library configuration can operate together as a single virtual library system.
access to the PTM is located at the rear of the library beneath the PTM cover (see Figure 10 on page 28).
2 Installation This chapter explains how to install an HP StorageWorks MSL Series tape library. Sections in this chapter include: • Converting a Tabletop Model to a Rackmount Model, page 29 • Setting Up the Rackmount Model, page 30 • Converting a Rackmount Model to a Tabletop Model, page 34 • Applying Power to the Library, page 35 • Cabling for SCSI Configurations, page 36 NOTE: Be sure to keep and store all shipping materials from your MSL Series tape library for potential future use.
Figure 11 Converting a tabletop model (four-drive model shown) Setting Up the Rackmount Model WARNING! To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • In single rack installations, the stabilizing feet are attached to the rack. • In multiple rack installations, the racks are coupled. • Only one rack component is extended at any time.
Figure 12 Library template (10000 rack enclosure shown) NOTE: For HP rack system/e and AlphaServer H9A rack enclosures, refer to the appropriate rack rail adapter kit. 2. Remove the template and then attach the rails using the supplied fasteners (see Figure 12). The front rail brackets are threaded to directly accept screws. The rear brackets are not threaded and require cage/clip nuts in the rack enclosure rear vertical rails.
2 1 Figure 13 Installing the rails 3. Install the two slide-on clip nuts (previously marked using the template, two holes above the top bracket screw holes) on each of the front rack enclosure vertical rails (Figure 13). WARNING! Two people should perform the next step. Make certain, when the library is fully extended, that a force of 20% of the rack enclosure’s weight, but not more than 57 pounds (26 kg), applied in any direction other than upwards, does not cause the rack enclosure to overbalance.
Figure 14 Installing the library (two-drive model shown) 9. Remove the tape to open the doors for installation. 10.Remove and discard the pull-tabs used to block the latch mechanism. NOTE: Do not close the doors. You must have access to the retaining screws to complete the installation. (If necessary, see Chapter 4, ”Operation” on page 49 for information on how to manually open the library doors.) 11.
1 Left Retaining Screw 2 Right Retaining Screw Figure 15 Securing the library NOTE: Two-drive libraries require four retaining screws; four-drive libraries require two retaining screws. Converting a Rackmount Model to a Tabletop Model Converting to a tabletop model requires a tabletop conversion kit and two people or a mechanical lift to physically install the library into the tabletop base. To make a two-drive library ready for tabletop use: 1.
Figure 16 Converting a rackmount model (two-drive model shown) Applying Power to the Library To apply power to the library (see Figure 17): 1. Connect each supplied power cord X to each power supply receptacle. NOTE: For four-drive models only, the left-hand AC power receptacle is for the bottom power supply. The right-hand AC receptacle is for the top power supply. 2. Toggle each power switch Y on.
NOTE: You can remove the appliqué from the GUI touch screen by catching one corner and carefully lifting it. 3. Wait for power to come on and graphical user interface (GUI) touch screen Z to activate the display. 1 Figure 17 Applying power to the library (four-drive rackmounted library shown) Cabling for SCSI Configurations This section describes supported SCSI cable configurations for the library.
See Appendix D, ”Configuration Examples” beginning on page 165 for a complete listing of potential configurations. Supported SCSI Cables NOTE: For optimum performance, a maximum of one tape drive per SCSI bus is recommended for Ultrium 460, Ultrium 960, and Ultrium 1840 tape drives. Each of the tape drives and the library controller constitute an independent SCSI target. When any two or more devices are connected to the same SCSI bus, each separate SCSI device must be assigned a unique SCSI ID.
Four Tape Drives, Dual Host System Figure 19 shows a typical SCSI cable configuration for a library with four tape drives installed using a dual host system. 1 2 1 1 4 5 6 3 1 1 SCSI Terminator 4 Host cable (Bus 3, to host system) 2 0.
3 Library Configuration This chapter explains how to configure an HP StorageWorks MSL Series tape library for normal operation.
Figure 20 SCSI option selection screen (two-drive model shown) NOTE: You can move to the next sequential SCSI options screen by touching the T. For example, to set the Drive 0 Bus ID to 3: a. Select the box next to the text “Drive 0 Bus ID:.” The resulting screen (see Figure 21) displays the current Drive 0 Bus ID along with the new value that you request. Figure 21 Drive 0 bus ID screen b. Touch the block that contains the number 3. This places your request into the New data field. c.
Figure 22 SCSI ID confirmation screen d. Touch OK to confirm. A new SCSI ID now appears in the Drive 0 Bus ID data field (see Figure 23). Figure 23 Drive 0 bus ID data field screen (two-drive model shown) 4. Repeat this procedure to set any remaining SCSI IDs. ! IMPORTANT: Do not set duplicate IDs, all SCSI IDs must be unique. 5. Touch the Back button repeatedly to return to the Main menu screen.
NOTE: Reserved slots may be incompatible with some application software. Reserved Slot Numbering Standard tape cartridge slots are numbered from the front of the magazine to the rear (see Figure 24 through Figure 27). If you reserve one slot, it becomes Cleaning Slot #0 in the last slot of the last magazine. Additional reserved slots continue in this front-to-rear pattern.
1 4 #13 #28 #12 #27 #11 #26 #10 #25 #9 #24 #8 #23 #7 #22 #6 #21 #5 #20 #4 #19 #3 #18 #2 #17 #1 #16 #0 #15 2 3 #14 1 Cleaning Slot #2 3 Cleaning Slot #0 2 Cleaning Slot #1 4 Mail Slot (Left Magazine Only, If Configured) Figure 25 Reserved slot locations, Ultrium (MSL6030) MSL6000 series tape library user guide 43
1 #36 4 #49 #48 #47 #46 #45 #44 #43 #42 #41 #40 #39 #38 #37 #35 #34 #33 #32 #31 #30 #29 #28 #27 #26 #25 3 1 Cleaning Slot #2 3 Cleaning Slot #0 2 Cleaning Slot #1 4 Mail Slot (Left Magazine Only, If Configured) Figure 26 Reserved slot locations, lower module, SDLT 44 2 Library Configuration
1 4 #42 #57 #41 #56 #40 #55 #39 #54 #38 #53 #37 #52 #36 #51 #35 #50 #34 #49 #33 #48 #32 #47 #31 #46 #30 #45 #29 #44 2 3 #43 1 Cleaning Slot #2 3 Cleaning Slot #0 2 Cleaning Slot #1 4 Mail Slot (Left Magazine Only, If Configured) Figure 27 Reserved slot locations, lower module, Ultrium (MSL6060) To reserve a slot: 1. On the Menu screen, touch the Library option in the Edit Options area. 2.
Figure 29 Reserved slots numeric keypad screen 4. Enter the number of slots to reserve and then press Save to confirm your change. On the resulting confirmation screen (see Figure 30), press OK to save. Figure 30 Total reserved slots confirmation screen 5. Press the Back button repeatedly to return to the Main menu screen. NOTE: Your choice takes effect the next time you boot the library.
Configuring the Network Settings The library automatically obtains an IP address from a DHCP server when the library is powered up. The library also supports user-specified fixed addresses through the front panel. To set a fixed address: 1. On the Menu screen, touch Network in the Edit Options area. 2. The IP Address Determination screen appears (see Figure 31). Figure 31 IP address determination screen 3.
Figure 33 Fixed IP address screen 7. Press the Back button repeatedly to return to the Main menu screen. NOTE: 48 You must reboot the library for settings to take effect.
4 Operation This chapter describes how to operate an HP StorageWorks MSL Series tape library.
you can manually open the magazine doors by pushing a small metal pin or paper clip into the mechanical releases (see Figure 35). CAUTION: The magazine doors must only be opened manually in an emergency. Failure to follow normal procedures can cause data loss and equipment damage. NOTE: The library may not perform a complete inventory each time a magazine is manually removed and then replaced using the emergency release.
Indicators The library front panel indicators consist of a GUI touch screen and a library status LED (see Figure 36 and Table 4). 1 1 GUI Touch Screen 2 Library Status LED 2 Figure 36 Library indicators Table 4 Library Status LED Indicator Description Solid green The library is operating correctly under normal conditions. Flashing green The library is operating correctly; however, a change is being made on the GUI touch screen that interrupts the current library operation (off-line).
• Service—allows access to the administrative menu that lets you view/edit library and SCSI options. NOTE: The library ships with a default service password of 5566. Figure 37 Password levels Each password is represented by four decimal digits that are stored in NVRAM in a range of 0001 to 9999. NOTE: 0000 is used to disable password verification for each level. Enabling a password at a lower level re-enables disabled higher levels to that value.
Host System Media can also be reserved by software running on the host. The library provides no GUI touch screen override for this command. Usually, exiting the host software restores media access. In the event of host failure, you can restore media access by cycling the library power. Library Display Screens and Options The library GUI touch screen displays graphics and text characters in the form of easy-to-understand messages.
1 2 Figure 39 Library status screen (two-drive model shown) The library Status screen lets you select the following options: • Mail Slot Access • Magazine Access • Move Media • LCD Contrast Controls • Menu • Online/Offline • Status • Power 54 Operation
Technical Support Information Selecting this option via the HP logo displays HP-specific technical support assistance information, including the HP StorageWorks and the HP technical support websites (see Figure 40). Figure 40 Technical support information screen Mail Slot Access (Left-hand Magazines Only) Select this option to display the Mail Slot Access screen (Figure 41). This option provides access to a mail slot while the library remains powered up.
NOTE: The Magazine Access option can be password protected. Figure 42 Magazine access screen (two-drive model shown) Move Media Select this option to display the Move Media screen (see Figure 43). The Move Media option lets you remove a cartridge from a tape drive, a data slot in any magazine, or a mail slot in a left-hand magazine. This option also lets you load and unload tape cartridges from the installed tape drives.
CAUTION: Remove media from all drives and slots prior to library transport. Figure 43 Move media screen (two-drive model shown) GUI Contrast Controls Select these options to increase or decrease the contrast of the GUI display (see Figure 39). Incremental steps are set by adjusting the GUI contrast controls from the library Status screen. Incremental steps can range from 0 to 31 depending on your preference. These settings are volatile and are restored to default values upon reboot or power cycling.
Figure 44 Power-down confirmation message screen Status Select this option to display the information Status screen (Figure 45). From this screen, touch a magazine icon to display detailed information about the cartridges in that magazine. Touch a drive icon to view drive ID information, cleaning information, tape cartridge information, and drive status.
Cartridge Map Selecting this option provides you with a layout of the slots and cartridges that are currently being used in the library. Bar code labels are displayed if enabled and in use. Figure 46 Cartridge map screen (two-drive model shown) Online Selecting this option places the library online or offline. NOTE: The library automatically comes online after a power-up initialization. You can use this option to place the library offline.
Figure 47 Menu screen Menu Selections This section describes the three Menu areas: • View System Data • Edit Options • Utilities View System Data Area The View System Data area lets you select the following screens: • Library Options • SCSI Options • Network Options • Library Info • Cartridge Map Library Options Selecting this option lets you view the library settings. These settings are defined from the Library option in the Edit Options area (see Figure 48 on page 61).
Figure 48 View library options screen Table 5 lists and describes the available Library options. Table 5 View Library Options Option Description Library Remains Offline After Power-up Initialization Library does not go online after power-up initialization. You must select the Online option from the Menu screen on the GUI touch screen. The default is Disabled.
Table 5 62 View Library Options (continued) Option Description Drive and Slot Numbering Lets you specify whether SCSI elements in the library displays with either zero based or one based. Note that this only affects the GUI touch screen, not the actual SCSI element addresses. The default is Zero Based. Library Mode Lets you set the robotics operating mode to Random, Sequential Drv0, Sequential Drv n (two or more drives), or Sequential Split.
Table 5 View Library Options (continued) Option Description Barcode Reader Lets you enable or disable the bar code reader retries option. The default is Retries Enabled. Module Configuration Lets you configure a library for Standalone, Master, or Slave operation. The default is Standalone. Library Auto Power-On Mode Lets you enable or disable an automatic library power-on after a power loss without the need to touch the GUI screen. The default is Enabled.
Table 6 View SCSI Options Option Description Drive 0 Bus ID Lets you set the SCSI addresses of drive 0. The designators Drive 0 (outer tape drive) through Drive n refer to the first through nth drives, counting from right to left starting with the master unit in a scaled Library system. Default is 1. Drive 1 Bus ID Lets you set the SCSI addresses of drive 1.
Table 6 View SCSI Options (continued) Option Description Init Element Status Lets you specify the library’s response to the SCSI INITIALIZE ELEMENT STATUS command. The possible settings are No Inventory, Force Inventory, and Force Label Scan. The default is Force Inventory. Test Unit Ready Reporting Lets you specify the response to a TEST UNIT READY command if the library is in Sequential Mode. The possible settings are Standard or Custom. The default is Custom.
Table 6 View SCSI Options (continued) Option Description TapeAlert Mode Specifies conditions for logging and reporting the following Tape Alert data options. The default is Unconditionally Generate Recovered Error. • Logging Disabled: Inhibits the logging feature. • No Exceptions: The library must not report information exceptions. • Generate Unit Attention: Reports information exceptions with a Unit Attention sense key and an ASC/ASCQ of 5D/00.
Table 6 View SCSI Options (continued) Option Description Data Transfer Speed Lets you set the robot or library SCSI data transfer rate to Synchronous, 10 MB/sec, Synchronous, 5 MB/sec, or Asynchronous Only. The default is Synchronous, 10 MB/sec. Report Element Type The default is Disabled. Fast Terminate Sequence The default is Disabled. Network Options Selecting this option lets you view the settings defined from the Network option in the Edit Options area (see Figure 50).
Table 7 View Network Options Option Description IP Address Determination Lets you obtain an IP address from a DHCP server or set a user specified IP address. IP Address Lets you select an IP Address. IP Mask Lets you select an IP Mask. IP Gateway Lets you select an IP Gateway. DNS Server Lets you select a DNS server address. Library Info Selecting this option lets you display the Miscellaneous Library Info screen (Figure 51).
NOTE: You can move to the subsequent Library screen by selecting the T. Figure 52 Edit library options screen SCSI Selecting this option lets you define the SCSI options used to configure the library for your specific needs (see Figure 53). Table 6 on page 64 lists and describes the available options. NOTE: You can move to the subsequent SCSI screen by selecting the T.
Network Selecting this option lets you define the Network options used to configure the library for your specific needs (see Figure 54). Table 7 on page 68 lists and describes the available options. Figure 54 Edit network options screen Passwords Selecting this option lets you define the Password options used to configure the library for your specific needs (see Figure 55). For information on library security features and password levels, see ”Front Panel and Media Security Locks” on page 51.
Maintenance Selecting this option lets you perform system maintenance on the library (see Figure 56): Figure 56 Maintenance screen The Maintenance menu options are described in Chapter 6, ”Maintenance” beginning on page 91. Diagnostics Selecting this option lets you perform a system calibration on available components (see Figure 57). Available options are dependent on the specified user level. The Diagnostics menu options are described in Chapter 7, ”Troubleshooting” beginning on page 101.
NOTE: The Vertical Calibration button is only available on four-drive models. Factory The Factory menu options are intended for use by factory personnel only. CAUTION: Unauthorized use of the Factory option could render the library inoperable. Security Level Selecting this option lets you select passwords for a security level (see Figure 58). NOTE: The library ships with a default Service password of 5566. NOTE: Setting a value 0000 for a given level disables that level.
NOTE: Do not add more tape cartridges to the library than its rated slot capacity. CAUTION: Ultrium and SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for the drive technology. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges. Contact an HP authorized dealer or sales representative for current compatibility and availability.
Inserting Cartridges into a Magazine A full left-hand magazine is shown in Figure 60. For two-drive models, the lowest numbered tape cartridge slot Y is the one closest to the front of the left-hand magazine. For four-drive models, the lowest numbered tape cartridge slot Y is the one closest to the front of the upper-left magazine.
NOTE: Mail slots must be enabled (firmware default) using the Mail Slot Mode option from the Edit Library Options menu. See Table 5 for more information. NOTE: Disabling a mail slot allows it to be used for an additional data slot, but this may be incompatible with some host software applications.
CAUTION: The misuse and misunderstanding of bar code technology can result in backup and restore failures. To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, refer to the order form provided with the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paper available from http://www.hp.com/support.
To ensure successful operation of your tape library, place the bar code label entirely within the recessed area, ensuring that no part of the label is outside of it (see Figure 63). Figure 63 Proper Ultrium bar code label placement SDLT Labels SDLT tape cartridges have a front slide slot located on the face of the cartridge next to the write-protect switch (see Figure 64 shows) Use this slot for inserting the bar code label by sliding it into the slot.
Figure 64 Attaching a bar code label to an SDLT tape cartridge Media Label Identifiers Be sure to use the proper bar code labels for your drive technology. Table 8 lists the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar code labels. CAUTION: To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself.
5 Remote Management Interface Many of the same operations performed from the front panel can also be performed remotely using the Remote Management Interface.
CAUTION: Some options of the Remote Management Interface take the library offline. This inactive mode can interfere with host-based application software, causing data loss. Ensure that the library is idle before attempting to perform any remote operations that will take the library offline. Accessing the Remote Management Interface To access your library remotely, the library must be in the ready mode to establish communications with the Remote Management Interface.
Figure 66 Remote Management Interface main screen 3. Click on the library to access the Status screen (see Figure 67).
Figure 67 Status screen Using Menu Buttons The Remote Management Interface menu buttons include: • Status, page 82 • Move Media, page 83 • Setup, page 84 • Functions, page 87 • History, page 88 Status Click the Status button to view a display of itemized status information for the library in general, and for each drive. Scroll down to view additional information.
• Drive Status (Summary) • Full Drive Status is available through the Full Drive Status button Move Media CAUTION: Do not move tapes while library application software is running. Fatal software faults may occur. This button allows you to move a selected cartridge to a target drive or cartridge slot. Figure 68 Move media screen 1. Specify the source slot and destination. 2. Click Execute the Move.
Setup Click Setup for button-and-browser controls that let you set library, SCSI, and drive configuration options, also available on the Menu > Edit Options area of the tape library GUI.
Library Configuration Click Library Config to set basic library parameters.
SCSI Configuration Click SCSI Config to SCSI mode and Tape Alert parameters. Figure 71 SCSI configuration screen Drive Configuration Click Drive Config to set the SCSI IDs of the drives.
Functions The Functions pages present button-and-browser controls of selectable files. Figure 73 Functions screen Four functions are available from this screen: • Drive cleaning operation • Timed or Free running library diagnostic • Library flash operation • Reset the library CAUTION: Only perform the drive cleaning operation when the library displays a message informing you that a tape drive needs cleaning. Excessive, unrequested cleaning can damage the tape drives.
History Click History to list files that you can display or download. Scroll down for additional menus. Figure 74 History screen When you select a file, a Save As window appears, letting you select a network destination for the download. When you select Display Trace, the log will display through the browser. Changing the Remote Management Interface Passwords The Remote Management Interface is set with two default passwords for level 1 and level 2 access to features.
5. Select Configure from the tool bar. 6. Select Set Values from the menu. 7. Select the Access tab in the Configure Library window. The default passwords display for levels 1 and 2. 8. Change the default password(s) to a new password and click OK. 9. Click OK to confirm the changes.
Remote Management Interface
6 Maintenance This chapter includes procedures for: • Using the Library Maintenance Menu, page 91 • Maintaining Tape Cartridges, page 92 • Running a Cleaning Cartridge, page 93 • Replacing a Cleaning Cartridge in a Reserved Slot, page 96 • Updating Firmware, page 97 Using the Library Maintenance Menu You can use the library Maintenance menu to perform system maintenance. Access this menu from the GUI touch screen by selecting Menu > Utilities > Maintenance. Table 9 lists the available options.
Table 9 Maintenance Menu Option Description Reboot Library Reboots the library. Flash Drive From Tape Downloads firmware from a selected tape to a selected drive. NOTE: The firmware update (FUP) tape must be in the mail slot before beginning this operation. Eject Tape From Drive Terminates any on-going operations in the selected drive, and attempts to eject the cartridge. NOTE: This function should be used as a last resort to retrieve a cartridge from a drive.
Do not use cartridges with: • Tape or leaders that have been touched with bare fingers, as this may transfer oils to the tape head. • Labels used on the top, bottom, sides, or back of the cartridge. Use the label slot or recess only. • More than one label applied, as extra labels can cause the cartridges to jam in the tape drive. Ultrium Cartridges CAUTION: Do not bulk erase Ultrium formatted cartridges. This will destroy pre-recorded servo information, and make the cartridges unusable.
CAUTION: Only perform the Clean Drive menu option when the library displays a message informing you that a tape drive needs cleaning. Excessive, unrequested cleaning can damage the tape drives. CAUTION: Ultrium and SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for the drive technology. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges.
• The Mail Slot—This location has the advantage of not needing to remove a magazine to use a data cartridge slot, or to reserve a cleaning cartridge slot. • A Tape Cartridge Slot—This location requires removing a magazine to insert a cleaning cartridge in a tape cartridge slot, and then removing it after cleaning. • The Cleaning Slot—This location requires reserving the last tape cartridge slot for exclusive use as a cleaning cartridge slot.
3. Select the Clean Drive menu option from the Maintenance submenu on the front panel display. Note that the Source window defaults to the cleaning slot (Cln’g Slot 0). 4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press Drive in the Destination Element Type box to sequence through the available tape drive choices. You can also use the Decimal Keypad to enter the tape drive number directly. 5. When the destination entry is correct, select Execute Clean. 6.
Updating Firmware NOTE: Before upgrading firmware, be sure to generate a support ticket using HP StorageWorks Library & Tape Tools (see page 98). The resulting information may be helpful to your service provider in resolving potential issues that may have prompted the firmware upgrade. MSL Series tape libraries can be flashed using HP StorageWorks Library and Tape Tools (L&TT), the Remote Management Interface, or the MSLUtil.exe diagnostic utility and diagnostic cable.
File. Figure 77 Copying firmware using the Remote Management Interface NOTE: If you select Flash Library from Local File, the *.bin file must be copied from ftp://ftp.hp.com/pub/products/storageworks/msl to the /upload directory, which is located on the library at the IP Address/upload. The level 1 password may be required to perform this procedure. Figure 78 Confirming the Flash operation using the Remote Management Interface 5. Click Confirm to start the Flash operation.
• Cable assembly, serial RJ11 to DB9 • PC with available serial port Firmware Flashing Procedure 1. Install the MSLUtil.exe on the PC. 2. Copy the firmware image (*.bin) into the same directory that the MSLUtil.exe was installed. 3. Connect the library diagnostic port to the PC using the supplied cable assembly. 4. Start the MSLUtil.exe. 5. Click Connect, select the PC serial port that the cable assembly is connected to, and then click OK. 6. Click Download > Browse.
Maintenance
7 Troubleshooting This chapter describes how to identify and resolve the problems that can cause an HP StorageWorks MSL Series tape library to malfunction. Sections in this chapter include: • Identifying Platform Problems, page 101 • Performing Error Recovery, page 102 • Troubleshooting General Problems, page 135 • Using Diagnostic Support Tools, page 140 • Running Library Diagnostic Tests, page 141 Identifying Platform Problems An incorrect installation or configuration can cause platform problems.
Performing Error Recovery Figure 79 outlines the recommended steps for error recovery. You should follow this chart in all cases. FSCs are listed in Table 10 on page 103. For general library problems, see ”Troubleshooting General Problems” on page 135.
Fault Symptom Codes (FSCs) An FSC is accompanied by a descriptive message and instructions for clearing the fault. NOTE: If an error message appears that is not included in Table 10, write down the fault code number and follow the recovery procedure. If the same error occurs again, contact your authorized service provider. If you did not write down the fault code number, you can retrieve it from the error log.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 0B02 Public Ethernet Set IP Error • Make sure a valid Ethernet address has been programmed using the LCD touch display. (Menu -> Maintenance -> Library) (The library could not set the IP parameters) • Reboot the library 1001 SCSI Firmware Error (Internal SCSI task processing error. Unexpected state or hardware status.) • Turn off power to the library and inspect connectors and cables.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 1005 Illegal SCSI Cnt Cmd • Turn off power to the library and inspect connectors and cables. (Either an invalid command was sent to the SCSI controller, or the controller was not in the correct mode.) • Check that application is certified to work with your library and has up-to-date patches. • Ensure SCSI options are set correctly. • Check the SCSI cable connections to make sure they are secured.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 200A Menu Mode • Take the library out of the Menu Mode via the backspace using the LCD touch display. • 200C Cart Inaccessible (For an SDLT drive, indicates the tape is not in the unloaded state. For an Ultrium drive, indicates the tape is not ejected. Cartridge in drive is not accessible from changer.) Update the Map using the LCD touch display. (Menu -> Maintenance -> Force reconfiguration) • Invalid user initiated operation.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 2010 Ctl. Firmware Error • Cycle power to the library or reboot using the GUI touch screen. (Internal task processing error. Unexpected event. SMX send or receive error.) 2030 Drive Timeout Error • Upgrade firmware if a newer revision exists. • Check if the drive shows good status through the drive status window. • Cycle power to the library or reboot using the GUI touch screen. • Reseat drive.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 2092 Open Right Door Fault • Press the Enter button to clear the message. (Door open sensor time-out detected when open door.) • Cycle power to the library or reboot using the GUI touch screen. • Run sensor test. • Make sure door(s) are closed. 2093 Open Doors Fault (Door open sensor time-out detected when open door.) • Press the Enter button to clear the message. • Cycle power to the library or reboot using the GUI touch screen.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 20c0 Drive In Error • Press the Enter button to clear the message. (Control failed to set SCSI ID.) • Ensure the drive shows good status through the drive status window. • Check SCSI ID settings. • Cycle power to the library or reboot using the GUI touch screen. 20c1 Drive In Error (Control failed on installed drive.) • Press the Enter button to clear the message. • Ensure the drive shows good status through the drive status window.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3013 Drive Fetch Failure • Press the Enter button to reboot. (Loader failed to fetch a cartridge from a drive.) • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat the drive. • Check cabling. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3016 Drive Status Failure • Press the Enter button to reboot. • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat the drive. • Check cabling. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage. • Run the cartridge cycle diagnostic to verify.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3019 Drive Open Door Failed • Press the Enter button to reboot. • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat the drive. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used int he last operation for damage. • Run the cartridge cycle diagnostic to verify.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 301C Drive Get General Status Fail • Press the Enter button to reboot. (Drive communication failed.) • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat the drive. • Check cabling. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage. • Run the cartridge cycle diagnostic to verify.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3033 Chassis S/N did not scan • Press the Enter button to clear the message. (A valid serial number bar code label could not be read.) 3034 Chassis S/N save operation failed (The serial number scanned from the bar code label could not be saved to non-volatile memory.) 3035 Drive Unload Prevented (The drive prevented media removal barcode on cartridge in drive could not be read.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3054 Need 1 Drive Minimum • Install or activate a drive. (No available drive to run diag.) • Press the Enter button to clear the message. • Invalid user initiated operation. Set parameters correctly and try again. 3055 Memory Allocation Error (Memory allocation error in diagnostic.) 3057 Invalid Magazine Type (Unsupported magazine type detected.) • Cycle power to the library or reboot by using the LCD touch display.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 305B Diag Fetch, Drive not loaded • Press the Enter button to clear the message. (Diag: no cartridge present for fetch.) • Load a cartridge in the drive and retry the operation. • Invalid user initiated operation. Set parameters correctly and try again. 305D Diag Timeout waiting for drive empty, ready (Fetch, time-out waiting for drive unload.) • Press the Enter button to reboot. • Invalid user initiated operation.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3075 Drive 1 Eject Failed • Press the Enter button to reboot. (Eject command time-out.) • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat drive. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage. • Run the cartridge cycle diagnostic to verify.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3078 Diag get drive 0 status failed • Press the Enter button to reboot. (Failed to get drive status, communication error.) • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat drive. • Check cabling. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 307A Diag get drive 2 status failed • Press the Enter button to reboot. (Failed to get drive status, communication error.) • Ensure the drive shows good status through the drive status window. • Deactivate the drive using the GUI control panel maintenance menu. • Reseat drive. • Check cabling. • Load/unload a cartridge to the drive to verify. • Check the tape cartridge used in the last operation for damage.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3084 UnSupported Drive For Requested Operation • Make sure the media type used is compatible with the drive. (Unsupported drive type.) • Press the Enter button to clear the message. • Invalid user initiated operation. Set parameters correctly and try again. 308F No Retry On Fetch/Stow (The loader retried an operation and retries were disabled.) • Press the Enter button to clear the message. • Invalid user initiated operation.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3104 Picker Jammed 4 • Press the Enter button to reboot. (The picker jammed during a bin stow operation.) • Cycle power to the library or reboot using the GUI touch screen. • Ensure that there are no obstructions inside the library (all cartridges are in magazines). • Ensure cartridges are fully inserted in the magazine(s). 3105 Picker Jammed 5 • Press the Enter button to reboot. (The picker jammed during a bin stow operation.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3108 Picker Jammed 8 • Press the Enter button to reboot. (The picker jammed during a pass-through fetch operation.) • Cycle power to the library or reboot using the GUI touch screen. • Ensure that there are no obstructions inside the library (all cartridges are in magazines). • Ensure cartridges are fully inserted in the magazine(s). • Check pass-through alignment. 3109 Picker Jammed 9 • Press Enter to reboot.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3110 Picker Retries Exceeded • Cycle power to the library or reboot by using the LCD touch display. • Run cartridge cycle test using the LCD touch display. (Menu -> Maintenance -> Diagnostic options) Note: If the backup application is running, update the application cartridge map. 3111 3112 Picker Retries Exceeded 1 • Press the Enter button to reboot. (Picker retries exceeded during a pass-through fetch operation.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 3300 Rotary Jammed • Press the Enter button to reboot. (Rotary track could not reach target location.) • Cycle power to the library or reboot using the GUI touch screen. • Ensure that there are no obstructions inside the library (all cartridges are in magazines). • Ensure cartridges are fully inserted in the magazine(s). 3301 3303 Shuttle on Wrong Side Of The Rotary • Press the Enter button to reboot.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 5014 Drive Already Loaded • Press the Enter button to clear the message. (Cleaning operation failed because the drive already has a cartridge inserted.) • Invalid user initiated operation. Set parameters correctly and try again. • If the tape in the drive is not in use, unload the drive and retry the cleaning operation. 5015 Expired Clean'g Cart (Cleaning operation failed due to an expired cleaning cartridge.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 503D Drive Status Fail • Press the Enter button to clear the message. (Cleaning operation failed because the library could not retrieve drive status.) • Invalid user initiated operation. Set parameters correctly and try again. • Ensure the drive shows good status through the drive status window. 6001 6002 6003 6004 Inter-Module Unknown Event • Press Enter to reboot. (Inter-module communication failure.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 7002 Control command execution failed • Press the Enter button to reboot. • Cycle power to the library or reboot using the GUI touch screen. 7003 7004 7005 7006 7007 Control response not matched to a known command • Press the Enter button to reboot. Loader response not matched to a known command • Press the Enter button to reboot. Drive response not matched to a known command • Press the Enter button to reboot.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 700C Destination Xchg was Null • Press the Enter button to reboot. • Cycle power to the library or reboot using the GUI touch screen. 700D Sending of a cmd failed • Press the Enter button to reboot. • Cycle power to the library or reboot using the GUI touch screen. 700E Deactivating a drive that is not attached (The control task indicates that a request to deactivate a drive failed because the drive is not attached.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 7013 Control Com Unidentified • Press the Enter button clear the message. (During a hot swap, a command response from the control task could not be associated with any outstanding command.) 7014 Drive status update failed (The drive task indicates that a request to determine the current state of a drive failed. Reason unknown.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 701B Invalid L-drive number to convert • Press the Enter button clear the message. (Attempted to send a command to a drive, but the logical drive number is out of range.) 701C Invalid P-drive number to convert (Attempted to send a command to a drive, but the physical drive number is out of range.) 701D Invalid mod number to convert (Attempted to send a command to a drive in a remote module, but the module number is out of range.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 7021 SCSI response not matched to a known command • Press the Enter button clear the message. (A command response was received from a SCSI task, but the original command opcode could not be determined.) • Cycle power to the library or reboot using the GUI touch screen. Unexpected state after NonVolConfig cmd • Press the Enter button clear the message.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 8002 Drive Fan stalled • Press the Enter button to clear the message. (The fan in the drive hot-swap shoe is either not installed or has stalled.) 8003 • Look for a drive with an amber LED (rear of library) to determine which drive has the fan issue. If the drive is not in use, take it off-line to prevent it from overheating. If currently in use, end the operation immediately, and take the drive off-line.
Table 10 Fault Symptom Codes (continued) FSC Message ERP 9003 Master pass-thru opto failed. • Press the Enter button to reboot. (The master module opto sensor was not detected during the power-up Pass-Through module inventory.) • Run the sensor test, checking appropriate sensor. • Determine if the pass-through may have been plugged or unplugged while power was on to the library. • Reinitialize or power-cycle the master it is connected to.
Table 10 Fault Symptom Codes (continued) FSC Message ERP A008 Msg contains no comm. • Press the Enter button to reboot. (A message obtained from the pool did not contain a Comm block.) • Cycle power to the library or reboot using the GUI touch screen. Comm return address is unknown • Press the Enter button to reboot. (An attempt to return a command response to the originating task failed because the originator could not be determined.
Table 10 Fault Symptom Codes (continued) FSC Message ERP F004 Bad flash CRC • Press the Enter button to clear the message. (The firmware image programmed into flash memory has a bad CRC and is probably corrupted.) F005 Flash exit error (Internal flash task error.) F006 Incompatible image (The uploaded firmware image is not compatible with the library hardware, and is possibly an older firmware version.
Table 11 Troubleshooting General Problems Problem Solution Power Library will not power on. • Check all power cord connections. • Make sure that each power switch is on. • Press anywhere on the GUI touch screen to activate the display and turn on the library. • Verify that the LEDs on the back of the library are on and that the fans are turning to ensure the library is receiving power. • Replace the power cord(s). • Contact your authorized service provider.
Table 11 Troubleshooting General Problems (continued) Problem Solution A tape is stuck in a drive. • Cycle power to the library or reboot using the GUI touch screen, and retry unloading the tape from the library GUI touch screen, the Remote Management Interface, or the host application software. • Ensure the host application software is not reserving the slot or drive. The software needs to cancel the reservation. If necessary, disconnect from the host, power cycle, and unload the drive.
Table 11 Troubleshooting General Problems (continued) Problem Solution An Ultrium cartridge that has data written to it and is write-protected restores very slowly. • LTO Cartridge Memory has failed, and the drive cannot use the tape directory information to recover the data. The data can still be recovered, but may take longer than normal. • Contact your authorized support provider for more information. Cannot write to tape. • Check the write-protect tab on the tape to assure write-enabled status.
Table 11 Troubleshooting General Problems (continued) Problem Solution Host does not detect the library. • Ensure that the HBA type matches the library type (LVDS or single-ended SCSI) and is properly installed and configured. • Check that the library is terminated and properly cabled. • Check that the SCSI cable length limits have not been exceeded. NOTE: SCSI cable length limits are very short on a Single-Ended bus.
Table 11 Troubleshooting General Problems (continued) Problem Solution Library Performance HP-UX host responds slowly, or crashes after connecting to the library. • Check the SCSI IDs of all devices on the host busses to ensure there are no conflicts. • Check that the application software does not require SCSI IDs to be in a certain order. • Contact your authorized service provider. The library is not efficiently backing up data. • Check the network bandwidth from the target to the host computer.
HP StorageWorks Library and Tape Tools To provide continued service to our customers, HP provides the HP StorageWorks Library and Tape Tools (L&TT) software application. L&TT is a diagnostic tool that is designed to aid in the installation and maintenance of both HP tape devices and tape libraries. L&TT includes several features designed for use by both HP storage customers and trained service personnel.
Table 12 Library Diagnostic Tests Test Description Cartridge Cycle Cycles cartridges continuously and randomly in bins and mail slots, displaying a count of the type of cycle on the control panel. Press the Start button to begin the test and the Stop button end to end the test. Drive Cycle Cycles cartridges continuously and randomly in bins, mail slots, and drives, displaying a count of the type of cycle on the control panel.
A Regulatory compliance notices This appendix contains regulatory notices for the HP StorageWorks MSL Series libraries. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Cet appareil numérique de la class A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Japanese power cord statement Korean notices Class A equipment Class B equipment Taiwanese notices BSMI Class A notice 146 Regulatory compliance notices
Taiwan battery recycle statement Recovery mark: Recovery text: Four-in-one recycling symbol “Please recycle waste batteries” 廢電池請回收 Laser compliance notices This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.
Dutch laser notice French laser notice AVERTISSEMENT : cet appareil peut être équipé d'un laser classé en tant que Produit laser de classe 1 et conforme à la réglementation de la FDA américaine et à la norme 60825-1 de l'IEC. Ce produit n'émet pas de rayonnement dangereux. L'utilisation de commandes, de réglages ou de procédures autres que ceux qui sont indiqués ici ou dans le manuel d'installation du produit laser peut exposer l'utilisateur à des rayonnements dangereux.
German laser notice VORSICHT: Dieses Gerät enthält möglicherweise einen Laser, der nach den US-amerikanischen FDA-Bestimmungen und nach IEC 60825-1 als Laserprodukt der Klasse 1 zertifiziert ist. Gesundheitsschädliche Laserstrahlen werden nicht emittiert. Die Anleitungen in diesem Dokument müssen befolgt werden. Bei Einstellungen oder Durchführung sonstiger Verfahren, die über die Anleitungen in diesem Dokument bzw.
Japanese laser notice Spanish laser notice ADVERTENCIA: Este dispositivo podría contener un láser clasificado como producto de láser de Clase 1 de acuerdo con la normativa de la FDA de EE.UU. e IEC 60825-1. El producto no emite radiaciones láser peligrosas. El uso de controles, ajustes o manipulaciones distintos de los especificados aquí o en la guía de instalación del producto de láser puede producir una exposición peligrosa a las radiaciones.
Danish notice Bortskaffelse af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol, angiver det, at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald. I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på den kommunale genbrugsstation, der forestår genvinding af kasseret elektrisk og elektronisk udstyr.
Estonian notice Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana. Tällöin hävitettävä laite on toimitettava sähkölaitteiden ja elektronisten laitteiden kierrätyspisteeseen. Hävitettävien laitteiden erillinen käsittely ja kierrätys auttavat säästämään luonnonvaroja ja varmistamaan, että laite kierrätetään tavalla, joka estää terveyshaitat ja suojelee luontoa.
German notice Entsorgung von Altgeräten aus privaten Haushalten in der EU Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin, dass das Produkt nicht über den normalen Hausmüll entsorgt werden darf. Benutzer sind verpflichtet, die Altgeräte an einer Rücknahmestelle für Elektro- und Elektronik-Altgeräte abzugeben.
Hungarian notice Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell'Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici. È responsabilità dell'utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche.
Latvian notice Lithuanian notice MSL6000 series tape library user guide 155
Polish notice Portuguese notice Descarte de Lixo Elétrico na Comunidade Européia Este símbolo encontrado no produto ou na embalagem indica que o produto não deve ser descartado no lixo doméstico comum. É responsabilidade do cliente descartar o material usado (lixo elétrico), encaminhando-o para um ponto de coleta para reciclagem.
Slovakian notice Slovenian notice Spanish notice Eliminación de residuos de equipos eléctricos y electrónicos por parte de usuarios particulares en la Unión Europea Este símbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa. Es responsabilidad del usuario eliminar los residuos de este tipo depositándolos en un "punto limpio" para el reciclado de residuos eléctricos y electrónicos.
Swedish notice Bortskaffande av avfallsprodukter från användare i privathushåll inom Europeiska Unionen Om den här symbolen visas på produkten eller förpackningen betyder det att produkten inte får slängas på samma ställe som hushållssopor. I stället är det ditt ansvar att bortskaffa avfallet genom att överlämna det till ett uppsamlingsställe avsett för återvinning av avfall från elektriska och elektroniska produkter.
B Specifications This appendix lists the following specifications met by HP StorageWorks MSL Series tape libraries: • Power, page 159 • Mechanical, page 159 • Environmental (All Models), page 160 • Acoustics, page 161 • Safety and Regulatory, page 161 Power Table 13 Power Specifications Description MSL6030/MSL6026 Specification MSL6060/MSL6052 Specification Voltage 100 to 240 VAC, +/- 10% 100 to 240 VAC, +/- 10% Current 3.0 to 6.0 A 3.0 to 6.
Environmental (All Models) Table 15 Operating Environmental Specifications Description Specification Dry bulb temperature 50°F to 95°F (10°C to 35°C) Temperature gradient 1.8°F/min (1°C/min) Temperature shock 27°F (15°C) over 2 minutes Wet bulb temperature 78.
Acoustics Table 18 Acoustic Noise Declared per ISO 9296 and ISO 7779 Sound Power Level LW,Ad B Sound Pressure Level Lp,Am dBA (bystander position) Product Idle Operate Idle Operate MSL6030/MSL6026 MSL6060/MSL6052 6.4 7.0 48 48 NOTE: Current values for specific configurations are available from HP representatives 1 B = 10 dBA.
Table 20 Regulatory and Product Safety Certifications Description Specification CE Marking (European Union) Low Voltage Directive, 72/23/EEC, European Union CUL Mark (Canadian UL) CAN/CSA 22.2 No.
C Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of damage can reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
Electrostatic Discharge
D Configuration Examples This appendix illustrates potential SCSI cabling configurations. NOTE: For a more comprehensive set of SCSI cabling configurations, go to http://www.hp.com/support. NOTE: For step-by-step instructions on how to install and configure the library, see ”Cabling for SCSI Configurations” on page 36. SCSI Cable Configurations Use the following guidelines when configuring your SCSI cables: • Use the highest quality SCSI cables.
Configuration Examples 1 SCSI Terminator 3 Host cable (Bus 1, to host system) 2 0.5 m cable (to library controller card) 4 Host cable (Bus 0, to host system) Figure 80 MSL6030/MSL6026, 2 hosts/2 drives 1 2 1 4 1 5 6 3 1 1 SCSI Terminator 4 Host cable (Bus 3, to host system) 2 0.
E Optional Fibre Channel Card The optional Fibre Channel card enables connectivity between MSL Series tape libraries and Fibre Channel based Storage Area Networks (SANs). This allows the libraries to be attached to a Switched Fabric.
Connectors and Indicators Figure 82 shows the connectors and indicators for the optional Fibre Channel board. Pwr.
Ethernet Port The Fibre Channel card has one Ethernet port Z. LED definitions: • Activity - there is port activity • Link - a valid Ethernet link exists Fibre Channel Port The Fibre Channel card has one Fibre Channel port ]. LED definitions: • Green (ACT) - Fibre Channel port activity [ • Green (LINK) - a valid Fibre Channel link exists \ SCSI VHDCI Connectors The Fibre Channel card has two SCSI VHDCI connectors. A green LED indicates activity on the corresponding port.
Configuration Examples 3 1 1 1 2 2 10998 1 SCSI cable 2 Terminator 3 FIbre cable Figure 83 MSL6030/MSL6026 standalone 170 Optional Fibre Channel Card
1 1 1 2 3 2 1 3 1 2 2 10999 1 SCSI cable 2 Terminator 3 Fibre Cable Figure 84 MSL6060/MSL6052 standalone MSL6000 series tape library user guide 171
Optional Fibre Channel Card
Index A abort move status 66 acoustic specs 161 audience 11 authorized reseller, HP 13 auto power-up 61 B bar code 76, 77 label assignment 62 check digit 62 labels 75 reader 23 base address 65 bus ID 64 bus parity 64 C cable configuration 36 2 tape drives, 1 host 37 2 tape drives, 2 hosts 38 SCSI 165 SCSI examples 166 Canadian notice 144 card cage 25 cartridge map 68 CISPR classification 143 Class 1 laser 143 Class A device 143 cleaning cartridge automatic 94 cleaning slot 95 mail slot 95 mail slot, repla
FCC classification 143 fibre channel board described 26 location 26 fibre channel card configuration examples 170 configuring 169 Ethernet settings 169 firmware updating 97 upgrade requirements 98 front panel 49 FSCs 103 G reserved slot locations 42, 43, 44, 45 robotics 23 securing the library 34 tape drive locations 17 template 31 troubleshooting flow chart 102 import/export element base address 65 indicators front panel 26 library 51 init element status 65 initialization screen 53 initiate wide data tra
removing 73 mail slot access 74 holder 75 mode 62 using 74 maintenance 71 mechanical specs 159 menu option 59 selections 60 mixed media 17 models 15 N network options 67 O offline 61 online 59 options edit 68 network 67, 70 passwords 70 SCSI 63, 69 P Pass-Through Mechanism (PTM) 23 password levels 52 option 70 PCI slots 25 post recovered errors 65 power supply 22, 35 power switch 35 product identification 65 PTM and robotics 27 R rackmount model 30 regulatory compliance identification numbers 143 notice
rackmount model 30 reserved slots 41 setting a SCSI ID 39 shielded cables 144 slide rails 30, 34 inner 32 intermediate 32 specifications acoustics 160, 161 environmental 160 mechanical 159 power 159 safety 161 status screen 58 storage element base address 65 Subscriber’s choice, HP 13 symbols in text 12 T tabletop model converting to rackmount 29, 35 Taiwanese notices 146 tape alert mode 66 tape cartridges inserting and removing 72 mixed media 17 requirements 75 tape drives 18 location 16 LTO Ultrium 17 mi
Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 Library tape drive locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 HP Ultrium 960 format trademark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Library magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 View library options screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 View SCSI options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Ultrium Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 SDLT Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Library Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
