MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
142 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
1007 SCSI Invalid Element
(Internal SCSI task processing error. Invalid
element type was detected.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check host SCSI cable and connections.
1008 SCSI No Pending Int.
■ Turn off power to the library and inspect
connectors and cables.
1009 SCSI Invalid Int.
(The SCSI controller posted an invalid
interrupt status.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check host SCSI cable and connections.
2004 Loader Not Ready
(Failed to fetch, stow, scan, move, pass
through, or loader detected invalid
command and aborted.)
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
2009 Door Open (status only)
(Door is forced open or door sensor
failed.)
■ Invalid user initiated operation. Select
parameters correctly and try again.
■ Make sure door(s) are closed.
■ Press the Enter button to clear the
message.
200C Cart Inaccessible
(For a DLT drive, failed to operate drive
handle in unloaded state. For an SDLT
drive, indicates the tape is not in the
unloaded state. For an Ultrium drive,
indicates the tape is not ejected. Cartridge
in drive is not accessible from changer.)
■ Invalid user initiated operation. Select
parameters correctly and try again.
■ Ensure drive is powered on.
■ Ensure the drive shows good status
through the drive status window.
■ Check the tape cartridge used in the last
operation for damage.
■ Reactivate drive using control panel
maintenance menu and reseat drive.
200D Drive In Error
(A general drive error detected by control
task)
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
■ Ensure the drive shows good status
through the drive status window.
■ Reseat drive.
200E No Magazine
(Cannot move from changer. Element not
installed.)
■ Press the Enter button to clear the
message.
■ Invalid user initiated operation. Select
parameters correctly and try again.
■ Replace magazine.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP