HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide (AK378-96059, December 2012)

Table 46 Sub-codes for error BD (continued)
SolutionCauseMessageSub-code
The library controller could not
start the motor in the Extender
robot.
Motor error.10
• Power cycle both libraries.
• If this is a new installation or
the libraries have been moved,
verify that the Extender is
installed properly and that both
libraries are powered on.
Debris is keeping the Extender
robotic from moving.
Motor block in extender path.11
• Power cycle both libraries and
run the Library Extender cycle
test.
• Retry the operation. If the motor
is still blocked, remove the
Extender from the libraries, and
then inspect the Extender and
master library for a physical
blockage. Re-install the
Extender.
The Extender robotic does not
know where it is positioned.
Motor position not valid.12
• Power cycle both libraries and
run the Library Extender cycle
test.
• Retry the operation.
The library controller issued a
move command to the Extender,
Extender has not been initialized
yet.
13
• Power cycle both libraries and
run the Library Extender cycle
test.
but the Extender was not
initialized.
• If this is a new installation or
the libraries have been moved,
verify that the Extender is
installed properly and that both
libraries are powered on.
• Verify that airflow to the
Extender has not been blocked.
The motor that moves the
Extender robotic has exceeded
its thermal limit.
Motor is hot.14
• Verify that the Extender is
installed properly and that both
libraries are powered on.
The Extender did not respond to
the master library within the
specified time.
Timeout while waiting for
extender becoming ready.
21
186 Troubleshooting