HP LaserJet P4010 and P4510 Series - User Guide

Control panel message Description Recommended action
66.XY.ZZ INPUT DEVICE ERROR
Check cables and turn off then on
66.XY.ZZ INPUT DEVICE FAILURE
For help press
alternates with
66.XY.ZZ INPUT DEVICE FAILURE
Check cables and turn off then on
An error occurred in an external paper-
handling accessory.
1. Turn the product off.
2. Check that the accessory is properly
seated on and connected to the product,
without any gaps between the product
and the accessory. If the accessory
uses cables, disconnect and reconnect
them.
3. Turn the product on.
4. If the message persists, contact an HP-
authorized service or support provider.
66.XY.ZZ OUTPUT DEVICE ERROR
For help press
alternates with
66.XY.ZZ OUTPUT DEVICE ERROR
Check cables and turn off then on
The external paper-handling controller has
detected a problem.
Check the cables, and then turn the product
off and then on.
66.XY.ZZ OUTPUT DEVICE FAILURE
For help press
alternates with
66.XY.ZZ OUTPUT DEVICE FAILURE
Turn off, check connection, turn on
An error occurred in an external paper-
handling accessory.
1. Turn the product off.
2. Check that the accessory is properly
seated on and connected to the product,
without any gaps between the product
and the accessory. If the accessory
uses cables, disconnect and reconnect
them.
3. Turn the product on.
4. If the message persists, contact an HP-
authorized service or support provider.
66.XY.ZZ SERVICE ERROR
For help press
alternates with
66.XY.ZZ SERVICE ERROR
Check cables and turn off then on
The external paper-handling controller has
detected a problem.
Check the cables, and then turn the product
off and then on.
68.X PERMANENT STORAGE FULL
For help press
alternates with
68.X PERMANENT STORAGE FULL
To continue press OK
The permanent storage is full. Some settings
might have been reset to the factory defaults.
1. If the error does not clear, turn the
product off and then on.
2. Print a configuration page and check the
product settings to determine which
values have changed.
3. Turn the product off, then press and hold
Menu
while turning the product on to
clean up permanent storage.
4. If the message persists, contact an HP-
authorized service or support provider.
Table 10-1 Control-panel messages (continued)
148 Chapter 10 Solve problems ENWW