HP LaserJet P2015 - Software Technical Reference

Follow these instructions to obtain detailed debugging information from HP ToolboxFX:

1. Shut down HP ToolboxFX by executing HPTLBXFX.exe shutdown. See

Enable or disable

HP ToolboxFX on page 63.

2. Use Notepad or Wordpad to edit the C:\Program Files\HP\ToolBoxFX\defaults\manifest.xml file as

follows:

Change these values:

<!-- Values of OFF, Window, Console, or File<--

<Debug>OFF</Debug<

<DebugLevel>3</DebugLevel<

</DebugDefaults>

Replace them with the following values:

<!-- Values of OFF, Window, Console, or File<--

<Debug>File</Debug<

<DebugLevel>4</DebugLevel<

</DebugDefaults>

3. Run HP ToolboxFX From the Program Group and reproduce the problem that you are debugging.

4. A debug file called ToolboxFXDebugLog.txt is written to the following location:

C:\Documents and Settings\All Users\Application Data\Hewlett-Packard\ToolboxFX\Logs

USB drivers are unsigned

HP ToolboxFX for the HP LaserJet P2015 communicates over USB connections by using a new,

composite USB I/O instead of DOT4. However, this new I/O path requires that USB host controllers use

signed USB drivers. Use the Windows Device Manager to select a signed driver. If the host controller

driver is not signed, obtain an updated Microsoft driver.

Enable or disable HP ToolboxFX

Some users might not use any of the HP ToolboxFX features and might want to disable the utility in

order to free memory and processing resources. To disable the HP ToolboxFX, follow these steps:

1. Use the Windows Search feature to find the hptlbxfx.exe application. Typically, this executable

file is found in the following location:

C:\Program Files\HP\ToolboxFX\bin

2. Click Start.

3. Click Run.

4. Browse to the location of the program, or type the path. Do not click OK.

ENWW HP ToolboxFX 63

Software description