HP LaserJet P3010 Series - User Guide
Table Of Contents
- Product basics
- Control panel
- Software for Windows
- Supported operating systems for Windows
- Supported printer drivers for Windows
- HP Universal Print Driver (UPD)
- Select the correct printer driver for Windows
- Priority for print settings
- Change printer-driver settings for Windows
- Remove software for Windows
- Supported utilities for Windows
- Software for other operating systems
- Use the product with Macintosh
- Software for Macintosh
- Use features in the Macintosh printer driver
- Connectivity
- Paper and print media
- Use product features
- Print tasks
- Manage and maintain the product
- Print the information and show-me-how pages
- Use the HP Easy Printer Care software
- Use the embedded Web server
- Use HP Web Jetadmin software
- Use security features
- Manage supplies
- Replace supplies and parts
- Install memory, internal USB devices, and external I/O cards
- Clean the product
- Upgrade the firmware
- Solve problems
- Solve general problems
- Restore factory settings
- Interpret control-panel messages
- Jams
- Paper-handling problems
- Product feeds multiple sheets
- Product feeds incorrect page size
- Product pulls from incorrect tray
- Paper does not feed automatically
- Paper does not feed from Tray 2, 3, or 4
- Transparencies or glossy paper will not feed
- Envelopes jam or will not feed in the product
- Output is curled or wrinkled
- Product does not duplex or duplexes incorrectly
- Solve print-quality problems
- Solve performance problems
- Solve connectivity problems
- Solve walk-up USB printing problems
- Product software problems
- Solve common Windows problems
- Solve common Macintosh problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Safety statements
- Index
Diagnostics menu
Use the DIAGNOSTICS menu to run tests that can help you identify and solve problems with the product.
To display: Press the Menu button
, and then select the DIAGNOSTICS menu.
NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no
default.
Item Sub-item Values Description
PRINT EVENT LOG Prints a report containing the last
50 entries in the product’s event
log, starting with the most recent.
SHOW EVENT LOG Displays the last 50 events, starting
with the most recent.
PAPER PATH SENSORS Performs a test on each of the
product’s sensors to determine if
they are working correctly and
displays the status of each sensor.
PAPER PATH TEST Tests the paper-handling features
of the product, such as the
configuration of the trays.
PRINT TEST PAGE Generates a page for testing the
paper-handling features. You must
define the path for the test in order
to test specific paper paths.
SOURCE ALL TRAYS
TRAY 1
TRAY 2*
TRAY 3
TRAY 4
Specifies whether the test page is
printed from all trays or from a
specific tray.
DUPLEX OFF
ON
Determines whether the duplexer
is included in the test.
NOTE: This option is available
only for the HP LaserJet P3011n
printer and the HP LaserJet
P3011dn printer.
COPIES 1*
10
50
100
500
Determines how many pages
should be sent from the specified
source as part of the test.
MANUAL SENSOR TEST Performs tests to determine
whether the paper path sensors are
operating correctly.
38 Chapter 2 Control panel ENWW