HP LaserJet MFP 8-bin Mailbox - Administrator Guide

Clear jams
If the message Jam in left accessory appears on the control panel, follow the recommended action in
Control-panel messages about jams on page 26.
NOTE: When you clear a jam, be very careful not to tear the media. If even a small piece of media is
left in the MBM, it can cause additional jams.
Paper-jam locations and parts
The following illustration shows the MBM parts that might be involved when jams occur.
1 Face-down bins
2 Face-up bin
3 Flipper
4 Blind cover
5 Entry area
6 Delivery head
7 Belt
Control-panel messages about jams
The following table explains control-panel messages that pertain to jams that occur when using the
MBM.
Control panel message Description Recommended action
13.12.01
13.12.02
13.12.03
13.12.04
13.12.05
A jam exists in the entry area or the flipper
assembly.
1. Move the MBM away from the printer or
MFP.
2. Remove the face-up bin.
3. Remove any jammed media from the
output area of the printer or MFP and
from the entry area or flipper of the MFP.
26 Chapter 3 Problem solving ENWW