HP LaserJet 9000 Series Printer - Introduce Guide

1 Printer information 19

Understanding printer messages

Printer messages appear on the printer control panel display to relay the normal status of the printer (such as

Processing Job), or an error condition (such as Close Front Door) that needs attention. This printer features

an online help system that provides instructions for resolving most printer errors. Certain control-panel error

messages alternate with instructions on gaining access to the online help system.

Getting help for a message

Whenever a ? appears in an error message or a message alternates with FOR HELP PRESS THE ? KEY, press the

key to navigate through a sequence of instructions.

To exit the online help system, press P

AUSE/RESUME.

If a message persists

l If a message persists, press to continue or press for additional help.

l If a message persists after performing all of the recommended actions, contact an HP-authorized service

or support provider. For contacts, see “Customer support options worldwide” on page 6.