Use Guide - 5th Chapter: Problem Solving

Chapter 5 Problem solving 125
Correcting output quality problems
Light print or fade
z The print cartridge might be low. Replace the print cartridge.
z Maintenance might be due. Check this by printing a copy of the supplies status page (see “Supplies status
page” on page 156). If maintenance is due, order and install the printer maintenance kit. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
z The print cartridge might be almost empty. Replace the print cartridge.
Specks
Specks might appear on a page after a jam has been cleared.
z Print a few more pages to see if the problem corrects itself.
z If specks occur frequently, set your printer up to automatically run a cleaning page (see “Using the printer
cleaning page” on page 80).
z Clean the inside of the printer (see the introduce guide on the product CD, or go to
www.hp.com/cposupport/
) and run a manual cleaning page to clean the fuser (see “Using the printer
cleaning page” on page 80).
z Try using a different type of paper.
z Check for print cartridge leaks. If the print cartridge is leaking, replace it.
Dropouts
z Make sure that the environmental specifications for the printer are being met (see “Environmental product
stewardship program” on page 218).
z If the paper is rough and the toner easily rubs off, either try changing the fuser mode to High 1 or High 2,
or try using a smoother paper.
z Try using a different paper type.
Lines
z Print a few more pages to see if the problem corrects itself.