Use Guide - 5th Chapter: Problem Solving

Chapter 5 Problem solving 104
Understanding printer messages
Resolving control panel messages
Message Explanation or recommended action
ACCESS DENIED
MENUS LOCKED
The printer control panel function you are trying to access has been locked to prevent
unauthorized access.
See your network administrator.
BAD DUPLEXER
CONNECTION
The duplex printing accessory is not connected properly to the printer.
Turn the printer off and reinstall the duplex printing accessory.
BAD TRAY 1 CONNECTION Optional Tray 1 is not connected properly to the printer.
Turn the printer off and reinstall optional Tray 1.
<BINNAME> FULL The specified output bin is full.
Empty the bin to continue printing.
CANCELLING...
<JOBNAME>
The printer is cancelling a job. The message continues while the job is stopped, the paper path
is flushed, and any remaining incoming data on the active data channel is received and
discarded.
CARTRIDGE FAILURE Cartridge is loaded and shipping protection strip cannot be fully removed.
Return the cartridge for a new one. (See the introduce guide on the product CD, or go to
www.hp.com/cposupport/
.)