HP LaserJet 5200 Series Printer - User Guide

Troubleshooting common PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when several
printer languages are being used. Check the control-panel display for messages that might help
resolve problems.
NOTE To receive a printed or screen message when PS errors occur, open the Print
Options dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the printer default typeface) instead of the typeface that you requested.
Cause
Solution
The requested typeface is not downloaded. Download the font that you want and send the print job
again. Verify the type and location of the font. Download the
font to the printer if applicable. Check the software
documentation for more information.
A legal page prints with clipped margins.
Cause
Solution
The print job was too complex. You might need to print your job at 600 dpi, reduce the
complexity of the page, or install more memory.
A PS error page prints.
Cause
Solution
The print job might not be PS. Make sure that the print job is a PS job. Check to see
whether the software program expected a setup or PS
header file to be sent to the printer.
170 Chapter 7 Problem solving ENWW