HP LaserJet 4200 and 4300 series printer - User Guide

96 4 Problem solving ENWW

Clearing jams

If a jam message appears on the printer control panel display, look for jammed paper or other

print media in the locations indicated in the figure below. Then see the procedure for clearing the

jam. You might need to look for paper in other locations than indicated in the jam message. If the

location of the jam is not obvious, look first in the top-cover area underneath the print cartridge.

When clearing jams, be very careful not to tear jammed paper. If a small piece of paper is left in

the printer, it could cause additional jams. If paper jams are a recurring problem, see “Solving

repeated paper jams” on page 108.

Note After you have cleared the jammed paper, you must open and then close the top cover to clear

a jam message.

Jam locations

1 Top-cover and print-cartridge areas

2 Optional envelope feeder

3 Tray areas (tray 1, tray 2, and optional trays)

4 Optional duplexer

5 Fuser area

6 Output areas (top, rear, and optional stacker or stapler/stacker)

Note Loose toner might remain in the printer after a jam and cause output-quality problems. These

problems should clear up within a few pages.

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