HP LaserJet 2300 printer - User Guide

88 Chapter 4 Problem solving ENWW

Understanding printer messages

Printer messages appear on the printer control panel display to relay the normal status of the

printer (such as Processing job) or an error condition (such as CLOSE FRONT DOOR) that needs

attention. “Interpreting control-panel messages” on page 89 lists the most common messages

that require attention or that might raise questions. Messages are listed in alphabetical order

first, with numeric messages at the end of the list.

Using the printer online Help system

This printer features an online Help system on the control panel that provides instructions for

resolving most printer errors. Certain control panel messages alternate with instructions about

gaining access to the online Help system.

Whenever a message alternates with For help press ?, press (H

ELP button) to view the help

and use (U

P button) and (DOWN button) to scroll through the message.

To exit the online Help system, press (H

ELP button).

Resolving persistent messages

Some messages (for example, requests to load a tray or a message that a previous print job is

still in the printer memory) allow you to press (S

ELECT button) to print, or to press CANCEL

OB to clear the job and eliminate the message.

If a message persists after performing all of the recommended actions, contact an HP-authorized

service or support provider. (See “Contacting HP” on page 123 or go to http://www.hp.com/

support/lj2300.)