HP LaserJet 2300 printer - User Guide

ENWW Troubleshooting network printing problems 107
Troubleshooting network printing problems
Note HP recommends that you use the printer CD-ROM to install and set up the printer on a network.
Print a configuration page (see “Configuration page” on page 72). If an HP Jetdirect EIO
print server is installed, printing a configuration page also prints a second page that shows
the network settings and status.
See the HP Jetdirect Print Server Administrator’s Guide on the printer CD-ROM for help and
for more information about the Jetdirect configuration page. To reach the guide, select the
appropriate print server series (for example, EIO), select the appropriate print server product
(for example, 615n), and then click troubleshoot a problem.
Try printing the job from another computer.
To verify that a printer works with a computer, use a parallel or USB cable to connect it
directly to a computer. You will have to reinstall the printing software. Print a document from
a program that has printed correctly in the past. If this works, a problem with the network
might exist.
Contact your network administrator for assistance.