HP SureStore CD-ROM Server/Tower User's Guide - 5967-2149

9-14 Troubleshooting
2. Make sure that a suitable CD is inserted into each of the drives
whose operation is to be tested. To test the data-transfer
operation of a CD-ROM drive, the drive must have a CD
inserted with a file larger than 10 Mbytes on it.
3. To start the diagnostic test, simply reload the diagnostic page
in the web browser. The test may take several minutes. When
it is complete, you must again reload the diagnostic page to
display the results.
Note ❏ Any further reloading of the diagnostic page will simply
show the same test results. You must restart (power cycle)
the server/tower before you can repeat the diagnostic test.
4. For failures reported:
• For failures reported by a “SCSI drive” that is not an HP
product, seek support for that product.
• For failures reported by a “SCSI drive” that is an HP
drive, go to “Isolate Faulty Hardware Component” on
page 9-17.
• For failures reported under “Memory status”, your server
module may be faulty; go to “Isolate Faulty Hardware
Component” on page 9-17.
Restore Factory-
Default Settings
The factory-default settings can be restored if required (for
example, if you have accidently disabled all network protocols,
or if you do not know the password). Restoring the settings can
be done in one of the following ways; the steps for each method
are given below.
•
Using a web browser on a TCP/IP network
•
Using FTP on a TCP/IP network
•
Using a text editor to change the config.ini file
•
Using the Push button on the back of the server/tower
Note ❏ The LAN hardware (MAC) address specified in the Hard-
wareAddress parameter will remain unchanged, but all
other parameters are reset. This includes passwords and the
Internet (IP) address if one had been configured.
Using a Web Browser
1. Start the Netscape Navigator or Internet Explorer to go the
the server’s web page, as described in steps 1–4 in “Using a
Web Browser and Server Web Page” on page 7-8.