HP HSR6802 HSR6804 HSR6808 Routers Installation Guide

• No link is present for the end operating at 100 Mbps.

• A link is present for the end operating at 10 Mbps, but the physical layer LED (for example, the

Active LED) keeps flashing, and the port cannot transmit or receive traffic correctly.

For the copper FE ports and GE ports, both the rate and duplex mode are auto-negotiated by default.

To solve this problem, you can change the rate and duplex mode of a port by force, and make sure the

rate and duplex mode of the local end are the same as the peer end.

HIM/MIM, cable, and connection failure

After an HIM/MIM is installed and the router is powered on, the LEDs on the HIM/MIM panel might

indicate abnormal operation.

To solve this problem:

1. Verify that the HIM/MIM cable is correctly selected.

2. Verify that the HIM/MIM cable is correctly connected.

3. Use the display command to verify that the interface of the HIM/MIM has been correctly

configured and is operating correctly.

Software upgrade failures

No response from the serial port of the MPU

The serial port of the MPU gives no response.

To solve the problem, verify that the serial port settings are correct. (The Bits per second field should be

set to 9600 bps.)

For more information about the serial port settings, see "Configuring basic settings."

TFTP upgrade failure

Start the router, and upgrade the software through TFTP. The following problems might occur:

• The CF card has no enough space.

File will be transferred in binary mode

Downloading file from remote TFTP server, please wait...\

Failed to write data into storage device, maybe no enough space on device

To solve this problem, delete some files in the CF card or use a new CF card so that enough space

is available for the application program.

• The file to be downloaded is not found.

File will be transferred in binary mode

Downloading file from remote TFTP server, please wait...

File not found.

To solve this problem, type the correct file name.

• The configuration of the network port is incorrect.

Can't connect to the remote host