HP ProLiant Storage Server Release Notes (5697-7451, June 2008)

Issues and worka
rounds
Issues and their workarounds have been identified and placed into categories. These categories are:
• General issues, page 4
•HPStorageServ
er Management console user interface,page4
•
Additional applications and utilities,page6
• System install
ation and recovery process,page7
General issues
This section describes general hardware issues related to HP ProLiant Storage Servers.
General issues
Issue:
Mouse is non-functional (DL160 G 5 and ML110 G5 only).
Description
After system startup, th e mouse included with the system is unresponsive.
Workaroun
d
1. Open the KVM C
onsole by pressing Prt Scrn or Ctrl, Ctrl.
2. Click Com ma
nds.
3. Click Displ
ay Versions.
4. Click IA.
5. Select you
rsystemfromthelist.
6. Click Vers
ion.
7. Click Res
et.
8. Click OK.
9. Exit the K
VM Console by pressing the ESC key .
HP Storage Server Management console user interface
This section describes issues with the user interface for the HP Storage Server Managem ent console.
HP Storage Server Management console user interface
Issue:
HP Storage Server M anag ement consol e stops responding af ter cancelling
Install SIS
Descri
ption
After selecting HP Storage Server Management > Storage Management > Single
Instan
ce Storage, the management console sometimes stops responding after
performing the following steps:
1. Click on any data volume that does not have Single Instance Storage installed.
2. Selec
t the Install SIS action from the Actions pane or from the right-click menu.
3. Click
No when prompted about whether or not to continue.
Workaround
If the console is unresponsive, do the following:
1. Run Task Manager (select Start,thenRun,andtypetaskmgr.exe).
2. Select the Applications tab.
3. Select HP Storage Ser ver M anagement.
4. Click the End Task button.
5. Click End Now when prompted.
Issue:
WhileconnectedtotheHPStorageServerManagementconsoleusingthewebbrowsermethod,
an error is shown if the user tries to open a shared folder
4