User Guide - Microsoft Windows 9x

Note For best printing performance, use a USB 2.0 compatible cable.
General Protection Fault
A General Protection Fault, or GPF, is a Microsoft Windows error message that appears
when a software program, or a device such as a printer, performs an action that Windows
determines to be a problem.
There are many possible causes of a GPF. Try the following to resolve a GPF:
1. Restart your computer, and then try printing again.
2. Try printing using different settings or options.
3. If the problem still occurs:
– Use a different software program, if available.
– Check with the software program vendor for program updates.
– Verify that your computer has sufficient RAM and hard disk space.
– Delete any temporary files on your computer.
If you continue to experience problems, visit HP Technical Support at
www.hp.com/support.
Power light is on or flashing
1 Power light
● If the Power light is on, the printer is either printing or ready to print.
● If the Power light is off, the printer is off.
● If the Power light is flashing, see the following information.
● What the flashing light means
● If an error message appears
● If no error message appears
HP Photosmart Software Help 67