User Guide - Microsoft Windows 9x

For information about updating the printer software, see Download printer software
updates.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard
drive, the printer processing time will be longer.
1. Verify that the computer hard disk space, RAM, and processor speed meet the
system requirements.
The system requirements are listed in the reference guide that came with the printer.
2. Make space available on the hard drive by deleting unwanted files.
If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut down
your computer and then restart it.
If you still have questions after restarting your computer, visit HP Technical Support at
www.hp.com/support.
For information about the support process, see HP support.
HP Photosmart Software Help 69