HP DeskJet 948C, 940C, and 920C Series - (English) Quick Help

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pro blems with printouts
• blank pages print
• document is printed off-center or at an angle
• parts of the document are missing or are in the wrong place
• printout does not reflect new print settings
• photos are not printing correctly
• banners are not printing correctly
blank pages print
The printer may process pages containing no text or images if:
• One or both print cartridges is empty
• The vinyl tape is not removed from the print cartridge
• An incoming fax is being printed
check the print cartridges
1.
Raise the printer’s top cover to view the Print Cartridge Status icons.
2.
Replace the print cartridge if it is empty.
3.
Remove the protective piece of vinyl tape if it is still attached to the print
cartridge.
See also:
checking the print cartridge status
replacing print cartridges
save a facsimile (fax) file in graphic format
1.
Save the fax in a graphic format with a .tif file name.
2.
Insert the graphic into a word processing document.
3.
Save the document.
4.
Print the document in the word processing program.