(English) Windows Connect * User's Guide - C6413-90009

Getting Help When Things Go Wrong

Clearing a Paper Jam

If the paper jams in the printer:

1 Pull the paper out of either the IN tray or the OUT tray.

2 Press the Resume button on the front of the printer to clear the paper jam.

3 If the paper jam has cleared, print your document again. If the paper jam was

not cleared by pressing the Resume button, and you can not remove the

jammed paper from the front of the printer, follow the steps below.

If the paper jams in the back of the printer:

1 If you can’t reach the jammed

paper, turn the knob on the rear

access door at the back of the

printer 1/4 turn counter clockwise

and remove the door.

2 Pull the jammed paper out of the

printer and then replace the rear

access door, making sure to lock

the door by turning the knob

clockwise to the locked position.

3 Press the Resume button on

the front of the printer.

4 Print your document again.

If you can’t see the paper causing the jam, check to see if a label has come

unglued from a label sheet while going through the printer.

6410009

Rear Access Door

dj895c.book Page 69 Monday, July 12, 1999 11:31 AM