BRZ ENGVENFAM_Cvr 6/16/99 1:21 PM Page 1 Your DeskJet Connection!* Information on more products: http://www.hp.com HP Customer Care: http://www.hp.com/support/home_products *Information in these web sites may only be available in English HP DeskJet Printer User’s Guide Printed on Recycled paper *C6413-90009* English Part Number C6413-90009 Printed in Brazil.
BRZ ENGVENFAM_Cvr 6/16/99 1:21 PM Page 2 HP Customer Care Environmental Attributes of the DeskJet Printer Congratulations on the purchase of your new HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care—award-winning service and support that includes: Environmental Statement HP Customer Care Online Click your way to a quick solution! http://www.hp.
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dj895c.book Page ii Monday, July 12, 1999 11:31 AM Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX and Pentium are U.S. registered trademarks of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Notice The information contained in this document is subject to change without notice.
dj895c.book Page iii Monday, July 12, 1999 11:31 AM Table of Contents Chapter 1 Setting Up Your Printer Setting Up Your Printer with a Parallel Printer Cable . . . . . . . . . . . . . . . . . . . 2 Step 1: Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Step 2: Connect Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Step 3: Plug in the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
dj895c.book Page iv Monday, July 12, 1999 11:31 AM Table of Contents Printing Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
dj895c.book Page v Monday, July 12, 1999 11:31 AM Introduction Congratulations on the Purchase of Your HP DeskJet 895C, 880C, 830C or 810C Series Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care” on page 70 for the appropriate telephone number.
dj895c.book Page vi Monday, July 12, 1999 11:31 AM Introduction Special Features of Your HP Inkjet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: • Discover laser-like quality text and brilliant photo-quality color that make documents more powerful and presentations more persuasive. • Enjoy clear, natural-looking results on any paper using your HP printer with PhotoRet II printing technology.
dj895c.book Page 1 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer Your HP DeskJet printer is designed for connection to your computer using either of the following two cables: • Parallel Printer Cable — This is the recommended method. You can use this method when your computer is running either Windows 95, Windows 98, Windows NT 4.0, or Windows 3.1x. Parallel Printer Cable Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .
dj895c.book Page 2 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Setting Up Your Printer with a Parallel Printer Cable Note: If you are using a USB cable for communications between your printer and your computer, go to page 12. Step 1: Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer. 6410021 2 Open the top cover. Remove both pieces of plastic packing material from the inside of the printer.
dj895c.book Page 3 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Step 2: Connect Parallel Cable You’ll need to buy a printer cable that supports bi-directional communication (IEEE 1284-compliant), such as HP part number C2950A. 1 Make sure both the printer and the computer are turned off. 2 Lift open the cable access door on the back of the printer. 3 Plug the end of the cable that does not have screws attached into the printer.
dj895c.book Page 4 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Step 3: Plug in the Power 1 Leave the computer and the printer turned off. 2 Lift open the cable access door on the back of the printer. Note: If using an HP JetDirect External Print Server with your HP DeskJet 895C Series printer, go to “Setting Up Your Printer on a Network” on page 89. 3 Plug the power adapter’s cord firmly into the connector on the back of the printer.
dj895c.book Page 5 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Step 4: Insert Print Cartridges 1 Press the Power button to turn on the printer. The Power light comes on and the Inkjet Print Cartridge light blinks. 2 Open the top cover. The cartridge cradles should move to the center of the printer. 3 Remove the inkjet print cartridges from their individual packages.
dj895c.book Page 6 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable 5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the copper electrical contacts toward the rear of the printer and the inkjet print cartridge held vertically, push the inkjet print cartridge firmly down into the cradle. Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle.
dj895c.book Page 7 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Note: If the Inkjet Print Cartridge light continues to blink or if the cradle doesn’t move to the right side of the printer, take out both cartridges and reinsert them. When either inkjet print cartridge starts to run out of ink, replace the empty inkjet print cartridge.
dj895c.book Page 8 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable 2 Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up. 3 Put the paper into the IN tray, print side down. You can insert up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the back of the paper tray until it stops.
dj895c.book Page 9 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Step 6: Install the Printer Software Before you can use your new HP DeskJet printer, you must install the printer software on every computer from which you will print. Your printer software is located on the CD included with your printer. For your convenience, the printer software is also available on diskettes. From time to time, Hewlett-Packard provides updated printer software.
dj895c.book Page 10 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable Installing the Printer Software from the CD Note: If the New Hardware Found box appears during the installation procedure, click the “X” in the upper-right corner of the box, or click Cancel. 1 Insert the CD into your CD-ROM drive. • For Windows 95, 98 and NT 4.0, do the following: a. From the taskbar, select Start ➙ Run. b.
dj895c.book Page 11 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a Parallel Printer Cable 5 Follow the instructions on the screen. If something goes wrong, go to “If You have Problems Installing” on page 23. 6 When prompted, restart Windows. Note: You must restart Windows before the printer software can run. 7 Continue to follow the instructions on the screen. 8 When the Communication Test box appears, click Test Printer Communication.
dj895c.book Page 12 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable Setting Up Your Printer with a USB Cable Note: The USB cable set up requires Windows 98. If you are using a parallel cable for communications between your printer and your computer, go to page 2. USB Step 1: Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer 6410021 2 Open the top cover.
dj895c.book Page 13 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable USB Step 2: Plug in the Power Note: Do NOT connect your USB cable between the printer and the computer. Make sure that the USB cable is NOT plugged into the computer at this point in the setup procedure. 1 Leave the computer and the printer turned off. 2 Lift open the cable access door on the back of the printer. 3 Plug the power adapter’s cord firmly into the connector on the back of the printer.
dj895c.book Page 14 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable USB Step 3: Insert Print Cartridges 1 Press the Power button to turn on the printer. The Power light comes on and the Inkjet Print Cartridge light blinks. 2 Open the top cover. The cartridge cradle moves to the center of the printer. 3 Remove the inkjet print cartridges from their individual packages. 4 Carefully remove the protective vinyl tape from the tri-color and black inkjet print cartridges.
dj895c.book Page 15 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable 5 For each inkjet print cartridge, lift the cradle latch inside the printer. With the copper electrical contacts toward the rear of the printer and the inkjet print cartridge held vertically, push the inkjet print cartridge firmly down into the cradle. Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle.
dj895c.book Page 16 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable Note: If the Inkjet Print Cartridge light continues to blink or if the cradle doesn’t move to the right side of the printer, take out both cartridges and reinsert them. When either inkjet print cartridge starts to run out of ink, replace the empty inkjet print cartridge. If you do not have a new replacement for the empty inkjet print cartridge, leave the empty inkjet print cartridge in the cradle of the printer.
dj895c.book Page 17 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable 2 Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up. 3 Put the paper into the IN tray, print side down. You can insert up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the back of the paper tray until it stops. 6410007 5 Slide both paper adjusters to fit snug against the paper’s edges.
dj895c.book Page 18 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable USB Step 5: Insert Printer Software CD in the Computer Note: Make sure the host computer is operational, meets the minimum system requirements as given on page 82 and that its USB port is enabled and properly configured. (Go to “Frequently Asked Questions About USB (Universal Serial Bus)” on page 86 for more information.) 1 Turn on the computer and wait for Windows 98 to start.
dj895c.book Page 19 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable 2 Click Next in this screen. Note: The printer version on your screen will match the version of the printer that you are installing. 3 Click Next in this screen too. 4 Select Specify a location: and click the Browse button in the following screen. Do NOT click Next. 5 As shown here, double-click on the CD or disk drive icon, which ever is appropriate for the type of media you are installing from.
dj895c.book Page 20 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable 6 Click Next in this screen. The Add New Hardware Wizard searches for the win98usb driver. 7 When the driver file is located, click Next. The driver file is installed on your computer. 8 When you are notified that installation of the USB software is completed, click Finish. USB Step 8: Install the Printer Software 1 Soon the opening screen for installing the HP DeskJet printer software appears. Click Next.
dj895c.book Page 21 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable Note: You must restart Windows before the printer software can run. 6 Continue to follow the instructions on the screen. Note: The HP DeskJet 8xxC Series printer is automatically set as the default Windows printer. If you find that it is not the default Windows printer, go to “Setting the HP DeskJet Printer as the Default” on page 24. 7 Proceed to “Align the Inkjet Print Cartridges” on page 22.
dj895c.book Page 22 Monday, July 12, 1999 11:31 AM 1 Setting Up Your Printer with a USB Cable Align the Inkjet Print Cartridges You’re ready for the final step in setting up your printer: aligning the inkjet print cartridges to make sure you get the best print quality. Be sure to align the inkjet print cartridges whenever you install a new inkjet print cartridge. 8 Be sure the printer’s IN tray contains plain paper.
dj895c.book Page 23 Monday, July 12, 1999 11:31 AM 1 Additional Setup Information Additional Setup Information If You have Problems Installing • Make sure your printer is on and all connections are firm. • If using a parallel printer cable, make sure that no other peripheral devices (such as scanners, tape back-ups, switch boxes, and so forth) are connected to the printer cable. • Exit your software programs. Then turn off the computer and the printer. Turn on the printer, then turn on the computer.
dj895c.book Page 24 Monday, July 12, 1999 11:31 AM 1 Additional Setup Information 3 Select File ➙ Exit. 4 Repeat these steps for each open software program, except Program Manager. Setting the HP DeskJet Printer as the Default For Windows 95, 98 or NT 4.0: 1 From the taskbar select Start ➙ Settings ➙ Printers. 2 Right-click the HP DeskJet 8xxC Series Printer icon and choose Set As Default. For Windows 3.1x: 1 In the Program Manager, open the Main program group.
dj895c.book Page 25 Monday, July 12, 1999 11:31 AM 1 Additional Setup Information 3 Type the letter of the computer’s floppy disk drive (usually A:\), followed by setup.exe then click OK. 4 When the opening screen appears, click Install HP DeskJet 8xxC Series Printer Software. 5 When the HP License Agreement box appears, read the agreement and click Accept.
dj895c.book Page 26 Monday, July 12, 1999 11:31 AM 2 Using Your Printer Software Although your printer has a couple of buttons on it, you actually control the printer through your software program and the printer software you installed on your computer. Finding the HP Print Settings Box You can select settings such as the paper type, paper size, orientation, and print quality in this box. How you find the box differs depending on which software program and which operating system you are using.
dj895c.book Page 27 Monday, July 12, 1999 11:31 AM 2 Using Your Printer Software About the HP Print Settings Box Note: Features and wording on the HP print settings box tabs may differ from that shown here depending on your printer model. Click a tab and then click a setting. Setup Tab Select the appropriate settings. Choose the right paper size and type for the job! Click Cut-Sheet for separated pages or Banner for connected pages. Show your finished work at its best.
dj895c.book Page 28 Monday, July 12, 1999 11:31 AM 2 Using Your Printer Software Features Tab Save money and trees. Print on both sides of the paper. Enlarge your image. Print a poster. (Note: Poster Printing is not available for the HP DeskJet 81xC or 83xC Series printers.) Save paper. Print multiple pages per sheet. (Note: Pages Per Sheet is not available for the HP DeskJet 81xC or 83xC Series printers.) Print a wide image. Click Landscape orientation. Flip the image. Click Flip Horizontal.
dj895c.book Page 29 Monday, July 12, 1999 11:31 AM 2 Using Your Printer Software Uninstalling the Printer Software If you need to uninstall the printer driver for your HP DeskJet printer for any reason, perform one of the steps listed below for your operating system. If something unexpected happened during installation, the safest method is to run the uninstall utility directly from the CD or disks, rather than from the uninstall program that was placed on your hard drive. For Windows 95, 98 and NT 4.
dj895c.book Page 30 Monday, July 12, 1999 11:31 AM 3 Creative Printing Paper Basics Choosing Paper Most plain photocopy paper, postcards, index cards, transparencies, envelopes, and labels work fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. What to Consider • Desired outcome. The paper you choose should be appropriate for the project.
dj895c.book Page 31 Monday, July 12, 1999 11:31 AM 3 Creative Printing Get the Right Paper Your HP DeskJet printer is designed to work well on most common office paper types and with quality 25% cotton bond paper. Because your printer uses ink to produce an image, paper that accepts ink well produces the best results. Be sure to test a variety of paper types before buying large quantities. Use HP paper for vivid color and the sharpest text.
dj895c.book Page 32 Monday, July 12, 1999 11:31 AM 3 Creative Printing • HP Restickables, Large Round and Large Inkjet Stickers. Print highresolution customized stickers. These repositionable stickers feature HP’s Bright White paper for bright, colorful pictures and sharp text. HP papers are available at most computer supply stores. Go to“Supplies and Accessories” on page 75 for paper ordering information.
dj895c.book Page 33 Monday, July 12, 1999 11:31 AM 3 Creative Printing Working with Color To print in color, be sure your document contains colored text or pictures, then turn on color printing in your software program. Color printing is typically turned on in your software program’s Print box. By default, the printer software is automatically set for color printing.
dj895c.book Page 34 Monday, July 12, 1999 11:31 AM 3 Creative Printing What if the printed colors don’t match the screen colors? Because of the physics of how color is made on screen (with light) and at the printer (with dyes and pigments), a slight mismatch can occur. What if the colors aren’t as vivid as they should be? You might be printing on the wrong side of the paper. If turning the paper over makes no difference, change the print quality (in the Setup tab of the HP print settings box) to Best.
dj895c.book Page 35 Monday, July 12, 1999 11:31 AM 3 Creative Printing Customizing Your Print Jobs How to Print on Different Paper Sizes Most of the time, when you print on plain paper, cards, labels, and envelopes, you select one of the standard sizes in the Paper Size box on the Setup tab of the HP print settings box. But you’re not limited to the sizes listed.
dj895c.book Page 36 Monday, July 12, 1999 11:31 AM 3 Creative Printing How to Print on Both Sides of the Paper Note: This feature is not supported when printing across a network with an HP DeskJet 895C Series printer or when using a USB cable. 1 Load the paper into the IN tray. Remove any paper from the OUT tray. 2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print Settings Box” on page 26.) 3 Then click Book or Tablet.
dj895c.book Page 37 Monday, July 12, 1999 11:31 AM 3 Creative Printing Tablet Option 6410043 6 When the paper is properly reloaded into the IN tray, flip the OUT tray down again and click Continue in the message box. The printer prints the even-numbered pages on the reverse side of the oddnumbered pages. After you are done printing: Change the Two-Sided Printing option in the Features tab of the HP print settings box back to None.
dj895c.book Page 38 Monday, July 12, 1999 11:31 AM 3 Creative Printing How to Flip a Document When you print a flipped document, the text and pictures are flipped horizontally (mirrored) from what you see on your computer screen. Flip a document when you use an iron-on transfer. In this case, the image you print on the transfer paper is flipped back to its original orientation when you iron it onto the cloth. This is especially important if you are making a transfer containing text.
dj895c.book Page 39 Monday, July 12, 1999 11:31 AM 3 Creative Printing How to Print Several Pages Per Sheet Note: This feature is not available with the HP DeskJet 832C, 830C, 810C, 812C and 815C Series printers. Your HP DeskJet printer has a special option that prints several pages on one sheet of paper. It does this by reducing the size of each page and organizing them in rows and columns on the sheet of paper. 1 Load normal-size Letter or A4 paper into the IN tray.
dj895c.book Page 40 Monday, July 12, 1999 11:31 AM 3 Creative Printing Working With Photos Using your own photos in your computer creations is easier to do than you may think. You can get photos onto the computer screen in two different ways: scanning and digital film processing. Scanning If you’re using photos that have already been processed, scanning is the easiest way to get them into a usable format for your computer.
dj895c.book Page 41 Monday, July 12, 1999 11:31 AM 3 Creative Printing Selecting the Best Photo Paper For best results when printing photos, use one of these HP papers. Be sure to check the packaging of the HP paper for designated use with the HP DeskJet printer. • HP Premium Photo Paper: Use HP Premium Photo Paper to produce spectacular photos that look and feel like traditional photos. How to Print Photos 1 Click the Setup tab in the HP print settings box.
dj895c.book Page 42 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Envelopes Your printer provides two methods for printing envelopes: • If you’re printing a single envelope, you can use the single-envelope slot and leave your paper in the IN tray. This allows you to print the envelope and then a letter. • If you’re printing a stack of envelopes, use the IN tray. Avoid shiny or embossed envelopes, or those that have clasps or windows.
dj895c.book Page 43 Monday, July 12, 1999 11:31 AM 3 Creative Printing How to Print a Stack of Envelopes 1 In the HP print settings box, click the Setup tab, then select an envelope size in the Paper Size box. (Go to “Finding the HP Print Settings Box” on page 26.) 2 Slide both of the paper adjusters out. OUT Tray Make sure the IN tray is empty. Flip up the OUT tray for a better view of the IN tray. IN Tray 6410006 3 Put a stack of up to 15 envelopes in the printer, as shown below.
dj895c.book Page 44 Monday, July 12, 1999 11:31 AM 3 Creative Printing About Small Envelopes If you’re printing on small envelopes such as A2 or C6, you’ll need to push the small slider in until it fits snugly against the edge of the envelopes. Small Slider 6410037 5 Push the IN tray back in and flip the OUT tray down. 6 Print the envelopes After you are done printing: 1 Change the Paper Size in the Setup tab of the HP print settings box back to whatever paper size you’ll be printing on next.
dj895c.book Page 45 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Labels You can use your HP DeskJet printer to print sheets of labels. Use only A4 or U.S. Letter-sized sheets of labels. It’s particularly important to pick labels that are made especially for inkjet printers. Otherwise, labels could peel off in your printer or the ink might not dry. Sheets of labels that are folded, curled, wrinkled, or partially used can get stuck in the printer.
dj895c.book Page 46 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Cards Use your printer to print on index cards, recipe cards, postcards, business cards— any card size included in the Paper Size list on the Setup tab. (You can print on other-sized cards, too, as described in “How to Print on Different Paper Sizes” on page 35.) 1 In the HP print settings box, click the Setup tab, then select a card size in the Paper Size box. (Go to “Finding the HP Print Settings Box” on page 26.
dj895c.book Page 47 Monday, July 12, 1999 11:31 AM 3 Creative Printing After you are done printing: 1 Change the Paper Size in the Setup tab of the HP print settings box to whatever paper size you’ll be printing on next. 2 Remove any remaining cards from the IN tray and replace them with whatever paper you’ll print on next. What if you want your cards to print sideways? Make sure the orientation of the page is Landscape in your software program. (The software program user’s guide will tell you how.
dj895c.book Page 48 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing on Transparencies For best results when printing your overhead presentation, use HP Premium Inkjet Rapid-Dry Transparencies. The film coating on HP Premium Inkjet Rapid-Dry Transparencies has been especially developed to work with HP inks, giving you crisp images and text, and the fastest drying times. They won’t jam your printer, either. Look for them at large office supply stores.
dj895c.book Page 49 Monday, July 12, 1999 11:31 AM 3 Creative Printing 7 Be patient when printing on HP Premium Inkjet Transparency Film or if printing on HP Premium Inkjet Rapid-Dry Transparencies in Best mode. Because the printer uses more ink, lays the colors down more slowly, and allows for a longer drying time between sheets, transparencies take a while to print.
dj895c.book Page 50 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Posters Note: This feature is not available with the HP DeskJet 832C, 830C, 815C, 812C and 810C Series printers. 1 Load normal-size Letter or A4 paper into the IN tray. 2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print Settings Box” on page 26.) 3 In the Poster Printing area, click the selection for the number of sheets of paper to be used in creating your poster.
dj895c.book Page 51 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Banners We encourage you to use HP Banner Paper for the very best results. When you use HP Banner Paper, your banners print with brighter color and denser blacks than if you use other banner paper. It’s easy to use, too—you don’t have to tear off those pesky perforated strips! Look for it at a large office supply store.
dj895c.book Page 52 Monday, July 12, 1999 11:31 AM 3 Creative Printing 5 Get the banner paper ready for the printer: a. From the stack of banner paper, tear off the number of sheets you need to print the banner. (You must have at least five sheets in the stack.) b. Tear off and discard the perforated strips, if there are any. c. Fan the stack so that the pages don’t stick together in the printer. 6 Put the paper into the lower IN tray so that the unattached edge is at the top of the stack.
dj895c.book Page 53 Monday, July 12, 1999 11:31 AM 3 Creative Printing After you are done printing: 1 Click Cut-Sheet in the Setup tab of the HP print settings box. 2 Change the paper type to the type of paper you will be printing on next. 3 Flip the banner switch down. 4 Put paper into the IN tray. What if the banner has a big gap or a crease where you don’t expect it? • The printer might be picking up more than one sheet of paper at a time. Take the paper out, then fan the stack.
dj895c.book Page 54 Monday, July 12, 1999 11:31 AM 3 Creative Printing Printing Iron-On Transfers When it comes to printing images, you don’t need to stop with paper. You can use transfer paper to get the images from the computer document onto cloth. You’ll need: • the T-shirt or other cloth you want to transfer an image onto • the document containing the picture or text you want to print • iron-on transfer paper, which you can buy at a computer or office supply store.
dj895c.book Page 55 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges Using Inkjet Print Cartridges Each HP Inkjet print cartridge is a self-contained, plug-in ink supply. The printer operates with two inkjet print cartridges installed: one black and one tri-color. The HP printers and inkjet print cartridges are designed to work together to deliver outstanding print quality for results that are always clear, always sharp.
dj895c.book Page 56 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges 1 With the printer turned on, open the top cover. In a few moments the print cartridge cradles automatically move to the center of the printer and the Inkjet Print Cartridge light flashes. 2 Snap up the cradle latch from the top of the inkjet print cartridge to be replaced. 3 Lift the cartridge out of the cradle. 4 Discard the empty cartridge.
dj895c.book Page 57 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges Storing Inkjet Print Cartridges To maintain excellent print quality from your inkjet print cartridges: • Keep all inkjet print cartridges in their sealed packages, at room temperature (60-78 degrees F or 15.6-26.6 degrees C), until you are ready to use them. • Keep the inkjet print cartridges in their cradles at all times to keep them from drying out or becoming clogged.
dj895c.book Page 58 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges Aligning the Inkjet Print Cartridges You must use the printer software to align the black and tri-color inkjet print cartridges each time you replace or reinstall an inkjet print cartridge. This ensures that the black and tri-color inks are aligned when used together on the same line of text or within the same picture. 1 Make sure the printer is on and the Power light is lit.
dj895c.book Page 59 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges To Clean the Inkjet Print Cartridges from the HP DeskJet Toolbox 1 Double-click the HP DeskJet Toolbox icon on the computer screen. 2 Click the Printer Services tab. 3 Click Clean the print cartridges and follow the directions on the screen. If print quality improves by going through this sequence once, but the quality is still not quite good enough, repeat the procedure.
dj895c.book Page 60 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges Remove the Inkjet Print Cartridges 1 Turn the printer on and lift the printer’s top cover. The inkjet print cartridges move to the center of the printer. 2 After the inkjet print cartridges have moved to the center of the printer, unplug the power cord from the back of the printer. 3 Remove the inkjet print cartridges from the cradles and place them wide side down on a scrap piece of paper.
dj895c.book Page 61 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges 4 Hold the inkjet print cartridge up to the light to inspect for fibers on the face and edges. If fibers are still present, repeat steps 2 and 3. 5 Repeat steps 1-4 with the tri-color inkjet print cartridge using a clean, moistened cotton swab to avoid any contamination. Clean the Inkjet Print Cartridge Cradle 1 Position yourself at eye level with the printer.
dj895c.book Page 62 Monday, July 12, 1999 11:31 AM 4 Using and Caring for Your Inkjet Print Cartridges Damage Resulting from Refilling the Inkjet Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP inkjet printers, including genuine factoryfilled HP inkjet print cartridges. Damage resulting from the modification or refilling of HP inkjet print cartridges is specifically excluded from coverage of HP printer warranties.
dj895c.book Page 63 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet Toolbox tells you how to troubleshoot your printing problems. It even allows you to align and clean your print cartridges. For each Windows system, here are a couple of places to find the HP DeskJet Toolbox. For Windows 95, 98 and Windows NT 4.0 • Double-click the HP DeskJet Toolbox shortcut icon. This shortcut is on your desktop.
dj895c.book Page 64 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong About the HP DeskJet Toolbox Note: Wording and tabs on the HP DeskJet Toolbox may differ from that shown here depending on your printer model. Troubleshooting Tab Click on the symptom that matches the problem you are having with the printer. Follow the questions through the series of screens presented to solve most common problems. Printer Services Tab Click on a button to keep your printer in working order.
dj895c.book Page 65 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong Basic Troubleshooting Any time you experience printing difficulties you can use the online troubleshooting tool: the HP DeskJet Toolbox. With a few clicks of the mouse button, you’ll find your specific problem and details on how to fix it. The HP DeskJet Toolbox even aligns and cleans your inkjet print cartridges. What if no page came out of the printer? Be patient.
dj895c.book Page 66 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong What if a blank page came out of the printer? What if text or graphics are in the wrong place? Tape. Make sure you’ve removed the protective pieces of tape on the inkjet print cartridges. Paper orientation. If the printing is positioned incorrectly on the page, make sure you’ve selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box. Default printer.
dj895c.book Page 67 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong What if the print quality is poor? After printing a banner. Make sure the banner switch located on the printer is in the down position. Paper. If the printing is faded or the colors are dull or bleeding into each other, make sure you’re using paper intended for inkjet printers and that you’ve loaded the paper print side down.
dj895c.book Page 68 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong What if something on the page is wrong or missing? What if you’re having trouble printing a banner? Margin settings. If the printing is cut off around the edges, check your software program to make sure: Print settings. If the printer backs the paper up into the IN tray when you try to print, make sure you’ve clicked Banner on the Setup tab of the HP print settings box. • You’ve set the correct margins.
dj895c.book Page 69 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong Clearing a Paper Jam If the paper jams in the printer: 1 Pull the paper out of either the IN tray or the OUT tray. 2 Press the Resume button on the front of the printer to clear the paper jam. 3 If the paper jam has cleared, print your document again. If the paper jam was not cleared by pressing the Resume button, and you can not remove the jammed paper from the front of the printer, follow the steps below.
dj895c.book Page 70 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong HP Customer Care Printer Software HP DeskJet printers set the standard for quality and reliability, so you’ve made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having.
dj895c.book Page 71 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong HP Customer Care by Phone A Note About Letters Within 90 days from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, the long-distance charges apply. Before placing a call for help, please make sure that: • You have checked your User’s Guide and the DeskJet Toolbox and Help files, or HP Customer Care online for installation troubleshooting tips.
dj895c.book Page 72 Monday, July 12, 1999 11:31 AM 5 Getting Help When Things Go Wrong After Ninety Days You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!) • For quick questions in the United States only, call (900) 555-1500. The fee is $2.50 per minute and begin when you connect with a support technician. • For calls from Canada, or for calls in the U.S.
dj895c.book Page 73 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies Maintaining Your Printer • Use a soft cloth moistened with water to wipe off dust, smudges, and stains. • The interior of the printer does not require cleaning. Keep fluids away from the interior of the printer. • Do not lubricate the rod on which the inkjet print cartridge cradles move. Noise is normal when the cradle is moving back and forth within the printer, when the printer is new.
dj895c.book Page 74 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size of paper on which you are printing.
dj895c.book Page 75 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies Supplies and Accessories HP IEEE 1284-Compliant Parallel Interface Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) 2-meter length 3-meter length Black Tri-color HP No. [15] (equivalent to C6615A) HP No.
dj895c.book Page 76 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies Printer User’s Guides Paper Be sure to check the HP Web site first for all your documentation needs. Most HP printer documentation is available in PDF format for viewing and printing from Adobe Acrobat at http://www.hp.
dj895c.book Page 77 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies Ordering Information HP Banner Paper 210 x 297 mm, A4, 100 sheets U.S. letter, 100 sheets C1821A C1820A HP Greeting Card Paper (Pre-scored for quarter-fold) 210 x 297 mm, A4, 20 sheets, 20 envelopes U.S.
dj895c.book Page 78 Monday, July 12, 1999 11:31 AM 6 More About Your Printer and Supplies • • • • • • • • • 78 Germany: 07031-145444 Fax: 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 BÖBLINGEN International Sales Branch: (41) 22 780 4111 Fax: (41) 22 780-4770 Hewlett-Packard S. A., ISB 39, rue de Veyrot 1217 MEYRIN 1, GENEVE - SUISSE Italy: 02/9212.2336/2475 Fax: 02/92101757 Hewlett-Packard Italiana S. P. A. Ufficio Parti di ricambio Via G.
dj895c.book Page 79 Monday, July 12, 1999 11:31 AM ASpecifications DeskJet 895Cxi model no. C6410A DeskJet 895Cse model no. C6410B Black Text Print Speed* EconoFast: Normal: Best: 11 pages per minute 5.1 pages per minute 4.4 pages per minute Black Text with Color Highlights Print Speed* EconoFast: Normal: Best: 9 pages per minute 4.3 pages per minute 3 pages per minute Mixed Text with Color Graphics Print Speed* EconoFast: Normal: Best: 8.5 pages per minute 3.
dj895c.book Page 80 Monday, July 12, 1999 11:31 AM A Specifications DeskJet 815C model no. C6411C Buttons/Lights Black Text Print Speed* Resume button and light Power button and light Banner switch Inkjet Print Cartridge light EconoFast: Normal: Best: 7.5 pages per minute 4.6 pages per minute 4 pages per minute I/O Interface Black Text with Color Highlights Print Speed* EconoFast: Normal: Best: 5.5 pages per minute 3.8 pages per minute 2.
dj895c.book Page 81 Monday, July 12, 1999 11:31 AM A Specifications Media Weight Paper: Envelopes: Cards: Banner Paper: Media Size 60 to 200 gsm (16 to 110 lb index) 75 to 90 gsm (20 to 24 lb) 110 to 200 gsm; 0.3 mm max thickness (110 lb index max; 0.012 in max thickness) 75 gsm (20 lb) Media Handling Sheets: Banners: Envelopes: Cards: Transparencies: Labels: OUT tray capacity: Custom size: Width: Length: U.S. letter: Banner U.S. letter: U.S.
dj895c.book Page 82 Monday, July 12, 1999 11:31 AM B Checking Your Computer Settings Your printer works with any computer system that meets the minimum requirements given below. To determine if your computer has the appropriate level of system options installed and enabled, perform the appropriate system check from the options presented in this appendix. System Requirements Be sure your computer meets these system requirements. Go to page 83 for how to check if your computer meets these requirements.
dj895c.book Page 83 Monday, July 12, 1999 11:31 AM B Checking Your Computer Settings For Windows 95, 98 and NT 4.0 Check the computer’s packaging: If you still have the box for your computer, check the printing on the box for a list of system features. Compare the type and speed of CPU, and the amount of RAM, with the system requirements for your printer. Check the amount of RAM installed in your computer: 1 Right-click on the My Computer icon on the desktop. 2 Select Properties.
dj895c.book Page 84 Monday, July 12, 1999 11:31 AM B Checking Your Computer Settings For Windows 3.1x Check the computer’s packaging: If you still have the box for your computer, check the printing on the box for a list of system features. Compare the type and speed of CPU, and the amount of RAM, with the system requirements for your printer. Check the amount of RAM installed in your computer: 1 Open a DOS box by double-clicking the MS-DOS Prompt in the Main program group of the Program Manager.
dj895c.book Page 85 Monday, July 12, 1999 11:31 AM B Checking Your Computer Settings Check the operating system version and amount of RAM installed: 1 Open a recently purchased program (manufactured since June 1997). 2 Click Help. 3 Click About. 4 Click System Info. The dialog box shows many system options and settings, including the operating system version and the amount of RAM installed in your computer. For DOS version 6.
dj895c.book Page 86 Monday, July 12, 1999 11:31 AM C Frequently Asked Questions About USB (Universal Serial Bus) Note: This option is only available in Windows 98. What is USB? Universal Serial Bus (USB) makes it easy to connect devices to your computer without having to open your PC. USB uses a standard port and plug combination for connecting devices like printers, modems, scanners, and digital cameras. It also offers the benefit of being able to easily add, remove, and move devices.
dj895c.book Page 87 Monday, July 12, 1999 11:31 AM C Frequently Asked Questions About USB (Universal Serial Bus) I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again? To redisplay the USB installation screens: 1 Disconnect the USB cable from your printer. 2 Insert the printer software Cd (or Disk 1 if you have floppy disks) into your computer. 3 Click Start ➙ Run.
dj895c.book Page 88 Monday, July 12, 1999 11:31 AM DUsing Your HP DeskJet 895C Series Printer on a Network Note: Networking is not available with the HP DeskJet 882C, 880C, 832C, 830C, 815C, 812C, or 810C Series printers. About Sharing Your Printer on a Network If you work in a networked environment, you can connect the HP DeskJet 895C Series printer to your network.
dj895c.book Page 89 Monday, July 12, 1999 11:31 AM D Using Your HP DeskJet 895C Series Printer on a Network Network-Connect In this configuration, the printer connects to the network via direct attachment to an external print server such as an HP JetDirect 150X, 170X, 300X, 500X, EX Plus, or EX Plus3 External Print Servers. (Go to “Supplies and Accessories” on page 75 for information on ordering an HP JetDirect External Print Server.
dj895c.book Page 90 Monday, July 12, 1999 11:31 AM D Using Your HP DeskJet 895C Series Printer on a Network Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDirect External Print Server displays the message I/O CARD READY, the print server is correctly installed. If you are using an HP JetDirect External Print Server and the test page does not display this message, see the HP JetDirect External Print Server’s troubleshooting documentation.
dj895c.book Page 91 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications While your HP DeskJet printer is primarily a Windows printer, you can also print from a DOS software program. There are two different ways that you can control print settings when you are getting ready to print a document: the HP DeskJet Control Panel for DOS and DOS printer drivers. Both of these are described in the following pages.
dj895c.book Page 92 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications About DOS Printer Drivers What is a printer driver? If you use DOS software programs (whether or not they are running within Microsoft Windows), you need a specific printer driver for each DOS program in order to print to your HP DeskJet printer. Printer drivers allow you to access the printer’s features from your software program’s print selections or menus.
dj895c.book Page 93 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Why doesn’t my software program have a printer driver for my HP DeskJet printer? Most of the software industry is focused on the development of individual software programs that are compatible with Microsoft Windows. Hewlett-Packard uses this common development standard to supply a printer driver for use with all Microsoft Windows-compatible software programs.
dj895c.book Page 94 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Installing and Using the HP DeskJet Control Panel for DOS The HP DeskJet Control Panel for DOS software program is provided on the printer software disks and on the printer software CD. Go to “Printer Software” on page 70 for information on obtaining printer software on diskettes.
dj895c.book Page 95 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications 2 At the DOS prompt (C:\>), type your computer’s floppy disk drive designator (for example A:\), then type INSTALL and press Enter, as in: A:\INSTALL 3 Follow the instructions on the screen. If you encounter problems with the installation: • If you receive a message that the installation of the control panel was unsuccessful, reinstall the control panel.
dj895c.book Page 96 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Supported Character Sets A character set is a collection of the symbols and characters that constitute all elements of a language or discipline (legal), including punctuation and numbers. The HP DeskJet Control Panel for DOS can be used to select a default character set.
dj895c.book Page 97 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Number of Lines/Characters in Landscape Orientation Paper Size Lines Per Page 6 lpi 8 lpi Characters Per Line 10 cpi 16.67 cpi 20 cpi U.S. letter 45 (48) 103 60 (64) 172 206 European A4 45 (48) 60 (63) 110 183 220 U.S.
dj895c.book Page 98 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Installing Additional Symbol Sets Additional fonts may have been included in your printer. A separate disk, called the DOS Character Set Installation disk, contains custom files for use with the HP DeskJet Control Panel for DOS, allowing access to special symbol sets. You only need to install the one file that supports your particular language.
dj895c.book Page 99 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Available Symbol Sets and Fonts See the appropriate language option in the following list.
dj895c.book Page 100 Monday, July 12, 1999 11:31 AM E Printing from DOS Applications Greek Symbol Sets: Fonts: Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic PC-8 Greek (CP-866) Latin/Greek (ISO-8859/7) Point Sizes 5, 6, 7, 8, 10, 12, 14 5, 6, 7, 8, 10, 12, 14 5, 6, 7, 8, 10, 12, 14 5, 6, 10, 12 Point Sizes 6, 12, 24 6, 12, 24 6, 12, 24 6, 12, 24 Pitches 5, 10, 16.
dj895c.book Page 101 Monday, July 12, 1999 11:31 AM F Legal Information Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
dj895c.book Page 102 Monday, July 12, 1999 11:31 AM F Limited Warranty Statement HP Product Software Ink cartridges Printer Duration of Limited Warranty 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. 2. 3. 4. 5. 6. 7. 8. 9. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
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BRZ ENGVENFAM_Cvr 6/16/99 1:21 PM Page 2 HP Customer Care Environmental Attributes of the DeskJet Printer Congratulations on the purchase of your new HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care—award-winning service and support that includes: Environmental Statement HP Customer Care Online Click your way to a quick solution! http://www.hp.
WWIDE ENGVENFAM_Cvr 6/16/99 1:32 PM Page 1 Your DeskJet Connection!* Information on more products: http://www.hp.com HP Customer Care: http://www.hp.com/support/home_products *Information in these web sites may only be available in English HP DeskJet Printer User’s Guide Printed on Recycled paper *C6413-90009* English Part Number C6413-90009 Printed in the United States.
